# Tiger > Workplace data analytics to inform and transform ## Posts - [Turning NHS telephony data into actionable insight: A practical guide to unified communications intelligence](https://tiger.io/blog/turning-nhs-telephony-data-into-actionable-insight-a-practical-guide-to-unified-communications-intelligence/): NHS teams handle high volumes of patient calls every day, yet many still lack clear visibility of how their telephony environment is performing in practice. - [Why financial leaders are turning to UC&C analytics to stay ahead](https://tiger.io/blog/why-financial-leaders-are-turning-to-ucc-analytics-to-stay-ahead/): The financial services sector is evolving faster than ever. - [Tiger Prism FAQs for the NHS: Get the most from your data](https://tiger.io/blog/tiger-prism-faqs-for-the-nhs-get-the-most-from-your-data/): Tiger Prism continues to support NHS organisations across the UK in managing their telephony data more effectively. - [The ultimate guide to being a Tiger partner – download now](https://tiger.io/blog/the-ultimate-guide-to-being-a-tiger-partner-download-now/): The ultimate guide to being a Tiger partner At Tiger, we’re proud of the long-standing relationships we’ve built with our partners. - [How ISO/IEC 27001 certification strengthens your data security: Inside Tiger’s commitment to SaaS safety](https://tiger.io/blog/iso-27001-certification-saas-security/): In today’s digital-first world, data security isn’t just a priority, it’s a promise. - [Interview with James Lamont, IT Manager at Tiger](https://tiger.io/blog/interview-with-james-lamont-it-manager-at-tiger/): Interviewer: Great to meet you, James. Can you tell us a bit about your role at Tiger and how you got introduced to Centripetal? - [User configuration and security models in Tiger Prism](https://tiger.io/blog/user-configuration-and-security-models-in-tiger-prism/): We hosted another session of our “Ask the Experts” webinar series, this time focusing on user configuration and security models within Tiger Prism. - [Introducing our widget template library](https://tiger.io/blog/introducing-our-widget-template-library/): Are you struggling to create that perfect widget that gives you the right data insights? Look no further! Our brand-new widget library is here to help. - [Tiger at Commsverse: insights and impact](https://tiger.io/blog/tiger-at-commsverse-insights-and-impact/): Commsverse, hosted at Mercedes Benz World, provided the setting for Tiger to highlight our Microsoft Teams analytics capabilities, connect with industry peers, and gain valuable insights. - [Tiger Prism: Empowering universities during clearing and beyond](https://tiger.io/blog/tiger-prism-empowering-universities-during-clearing-and-beyond/): In the dynamic landscape of higher education, we know that universities face intense competition to attract the right students. - [Unveiling insights - Ask the Experts event recap](https://tiger.io/blog/ask-the-experts-event-recap-reporting-scheduling-and-dashboards/): Unveiling Insights - Ask the Experts Event recap Our recent 'Ask the Experts' session on Wednesday, April 17th, was a deep dive into maximising data potential with Prism Reporting, Batch Reporting, Scheduling, and Dashboards. - [Using data to empower teams and inspire transformational change](https://tiger.io/blog/using-data-to-empower-teams-and-inspire-transformational-change/): Using data to empower teams and inspire transformational change As the rapid development and adoption of technology continues to spearhead society, the ‘future workplace’ is a topic generating a lot of interest among business leaders. - [Tiger announces partnership with Centripetal](https://tiger.io/blog/tiger-announces-partnership-with-centripetal/): We’ve become a Platinum partner with Centripetal, the global leader in intelligence powered cybersecurity, who are optimising the world’s largest collection of threat intelligence, in real-time, to protect organisations from every known cyberthreat through its innovative patented technologies. - [Cracking the AI code: The recipe for successful human-AI collaboration](https://tiger.io/blog/cracking-the-ai-code-the-recipe-for-successful-human-ai-collaboration/): You've probably come across those relatable AI memes circulating across the universe of cyberspace right now. - [Insights from Connect Online: Prism analytics, call recording solutions, and cybersecurity innovations](https://tiger.io/blog/insights-from-connect-online-prism-analytics-call-recording-solutions-and-cybersecurity-innovations/): In the rapidly evolving landscape of digital communication, staying ahead is not a choice but a necessity. - [It’s back! Unlock the power of analytics at Tiger Connect](https://tiger.io/blog/its-back-unlock-the-power-of-analytics-at-tiger-connect/): Are you ready to take your analytics game to the next level? - [Transforming the way you work using data](https://tiger.io/blog/transforming-the-way-you-work-using-data/): Transforming the way you work using data Many companies have explored – and rolled out – flexible working models to keep staff motivated, benefit customers, and accommodate evolving expectations. - [Why is workplace analytics important to the healthcare sector?](https://tiger.io/blog/why-is-workplace-analytics-important-to-the-healthcare-sector/): Pressure on the healthcare sector has arguably never been higher. - [Tiger and Oak Innovation join forces](https://tiger.io/press/tiger-and-oak-innovation-join-forces/): The Tiger team is thrilled to announce that we have joined forces with Oak Innovation to expand our service offering. - [Why is workplace analytics important to the education sector?](https://tiger.io/blog/why-is-workplace-analytics-important-to-the-education-sector/): Like many other sectors, education has experienced a seismic shift over recent years. - [Why is workplace data analytics important to the insurance sector?](https://tiger.io/blog/why-is-workplace-data-analytics-important-to-the-insurance-sector/): With people now owning an ever-increasing number of insurable assets – from houses to cars, jewellery to technological devices – it’s no surprise that the insurance industry is thriving. - [Full steam ahead as Tiger announces management buy-out](https://tiger.io/press/full-steam-ahead-as-tiger-announces-management-buy-out/): The team at Tiger are delighted to announce the next chapter in their journey: a successful management buy-out with some of the firm’s longest-standing employees. - [Standing out: how can the Tiger partner network help you?](https://tiger.io/blog/standing-out-how-can-the-tiger-partner-network-help-you/): We're really proud of the Tiger partner network - it brings together unified communications professionals with great training and sales support. - [Why is workplace analytics important to the banking sector?](https://tiger.io/blog/why-is-workplace-analytics-important-to-the-banking-sector/): The pace of digital transformation kicked up a gear in the wake of the pandemic. - [Your guide to integrating Tiger Prism with Microsoft Teams](https://tiger.io/blog/your-guide-to-integrating-tiger-prism-with-microsoft-teams/): According to UCToday.com, Microsoft Teams now has 250 million monthly active users. - [Are you optimising tech usage to make the most of your investment?](https://tiger.io/blog/are-you-optimising-tech-usage-to-make-the-most-of-your-investment/): Are you optimising tech usage to make the most of your investment? - [Tiger launches new self-service web form to enhance partner and customer experience](https://tiger.io/blog/tiger-launches-new-self-service-web-form-to-enhance-partner-and-customer-experience/): Here at Tiger, we’re a people-first company — our staff, partners, and customers are at the heart of everything we do. - [What is Tiger Prism?](https://tiger.io/blog/what-is-tiger-prism/): Faced with hybrid working and a range of communication streams, business managers need to pull everything into focus. - [6 benefits of our Tiger Prism Subscription Services](https://tiger.io/blog/6-benefits-of-our-tiger-prism-subscription-services/): When customers join Tiger, the majority consume our Tiger Prism solution as a SaaS (Software as a Service) model. - [Tiger Prism Zoom Phone integration: everything you need to know](https://tiger.io/blog/tiger-prism-zoom-phone-integration-everything-you-need-to-know/): Tiger Prism Zoom Phone integration: everything you need to know The widespread adoption of the Zoom videoconferencing platform is evident in its revenue stats. - [Report and inform your business](https://tiger.io/blog/report-and-inform-your-business/): Business leaders make dozens of decisions each day. Actioning those choices swiftly and with confidence, can often prove key. - [Data is the golden thread to organisational growth](https://tiger.io/blog/data-is-the-golden-thread-to-organisational-growth/): Data is the golden thread to organisational growth Data has never been more important for many organisations, particularly as they seek to understand shifts in behaviour that have been triggered by unexpected world events — incidences that will, no doubt, have skewed the insights that businesses rely so heavily upon. - [Tiger talks to… Middlesex University London](https://tiger.io/blog/tiger-talks-to-middlesex-university-london/): Tiger talks to… Middlesex University London We’ve been working with Middlesex University London for over a decade – supporting the higher education provider’s IT and project teams, to help them contextualise their call and UC data to drive efficiencies, cost savings, and an enhanced student experience. - [Discover how Tiger Prism has been improving council communications](https://tiger.io/blog/discover-how-tiger-prism-has-been-improving-council-communications/): Discover how Tiger Prism has been improving council communications Discover how Tiger Prism has been improving council communications by helping West Dunbartonshire Council (WDC) to streamline operations, fuel digital transformation, and improve citizen experience. - [Tiger’s 2022 highlights](https://tiger.io/blog/tigers-2022-highlights/): Tiger’s 2022 highlights With only a few weeks left of the year, the Tiger team has been taking some time to reflect on the past 12 months – at what we’ve achieved, together. - [Tiger launches Zoom Phone integration with advanced UC analytics and historic data retention features](https://tiger.io/blog/tiger-launches-zoom-phone-integration-with-advanced-uc-analytics-and-historic-data-retention-features/): Workplace and UC data analytics firm Tiger has released a Zoom Phone module that will provide business leaders with greater analysis and reporting of their platform, and support dispersed, hybrid working teams to better communicate, collaborate and connect. - [The role of UC&C in an increasingly hybrid working landscape](https://tiger.io/blog/the-role-of-ucc-in-an-increasingly-hybrid-working-landscape/): The role of UC&C in an increasingly hybrid working landscape As hybrid working styles continue to take precedence, unified communications and collaboration (UC&C) technologies have never been more in demand. - [5 ways data analytics can improve universities’ clearing process](https://tiger.io/blog/5-ways-data-analytics-can-improve-universities-clearing-process/): 5 ways data analytics can improve universities’ clearing process Clearing is one of the most important dates in the higher education (HE) academic calendar, and while it begins officially in July, the busiest period is usually after A-level results day, before closing in October. - [Tiger Connects with customers at The Globe, London](https://tiger.io/blog/tiger-connects-with-customers-at-the-globe-london/): It was a whirlwind day as the Tiger team and a broad selection of our customers descended on The Swan, Shakespeare’s Globe, London for our 20th customer event — Tiger Connect! - [What do financial leaders need from their UC analytics tools?](https://tiger.io/blog/what-do-financial-leaders-need-from-their-uc-analytics-tools/): What do financial leaders need from their UC analytics tools? There’s no doubt that the financial services industry is experiencing an evolution. - [Coming soon: Join us at our Tiger Connect customer event this October](https://tiger.io/blog/tiger-connect-event-london/): Following the success of our spring webinars, we’re excited to be hosting our 20th face-to-face customer event, on Thursday 6th October – Tiger Connect. - [Ben Nicklen, Tiger: “protecting insight is crucial for organisations.”](https://tiger.io/blog/ben-nicklen-tiger-protecting-insight-is-crucial-for-organisations/): With UC analytics software, businesses can use an integrated platform to gain insights into their various unified communications and collaboration (UC&C) technologies. - [A guide to levelling up your UC analytics – FREE DOWNLOAD](https://tiger.io/blog/a-guide-to-levelling-up-your-uc-analytics-free-download/): A guide to levelling up your UC analytics Video meetings, team collaboration, and collaboration security have been revealed as the top three UC investments made in the last 12 months, according to research specialist Metrigy. - [A missed call might be a missed sale… but here’s when it’s not](https://tiger.io/blog/a-missed-call-might-be-a-missed-sale-but-heres-when-its-not/): A missed call might be a missed sale… but here’s when it’s not For businesses, a missed call is a potentially wasted opportunity. - [Why data interrogation can be the key to tackling technical debt](https://tiger.io/blog/why-data-interrogation-can-be-the-key-to-tackling-technical-debt/): Why data interrogation can be the key to tackling technical debt Whether migrating to the cloud, adopting mobile solutions or tapping into the metaverse, there’s no question that the future of technology is exciting. - [CATCH UP: A Tiger Prism update and more on UC analytics](https://tiger.io/blog/catch-up-a-tiger-prism-update-and-more-on-uc-analytics/): CATCH UP: A Tiger Prism update and more on UC analytics Following a hugely successful turnout for our first #TigerTalks webinar of the year – using data to drive a hybrid future – we got back on the mic, this time to provide Tiger customers with our latest software developments which included a sneak peak of a new release! - [CATCH UP: Using data to drive a hybrid future (part 2)](https://tiger.io/blog/catch-up-using-data-to-drive-a-hybrid-future-part-2/): CATCH UP: Using data to drive a hybrid future (part 1) Following on from our first instalment, here’s part two to the webinar we hosted on Thursday 7th April – as part of our #TigerTalks series. - [CATCH UP: Using data to drive a hybrid future (part 1)](https://tiger.io/blog/catch-up-using-data-to-drive-a-hybrid-future-part-1/): CATCH UP: Using data to drive a hybrid future (part 1) On Thursday 7th April, we hosted the first webinar in our spring #TigerTalks series. - [Join us for another #TigerTalks webinar series](https://tiger.io/blog/join-our-spring-webinar-series/): Join us for another #TigerTalks webinar series Following the success of our panel discussions throughout 2021, we’re back with two more topical #TigerTalks webinars which discuss all-things workplace data and UC analytics. - [Tiger secures ISO 27001 certification from BSI](https://tiger.io/blog/tiger-secures-iso27001-certification/): Tiger secures ISO 27001 certification from BSI We’re delighted to share that we recently passed our annual audit from BSI and have retained ISO/IEC 27001:2013 certification for another year. - [How can data help the FE sector to gain an insight into and improve staff wellbeing?](https://tiger.io/blog/how-can-data-help-the-fe-sector-to-gain-an-insight-into-and-improve-staff-wellbeing/): How can data help the FE sector to gain an insight into and improve staff wellbeing? - [How can data help universities to create – and maintain – an effective blended learning model?](https://tiger.io/blog/how-can-data-help-universities-to-create-and-maintain-an-effective-blended-learning-model/): How can data help universities to create – and maintain – an effective blended learning model? - [How analytics can enable education leaders to make institution-critical decisions](https://tiger.io/blog/how-analytics-can-enable-education-leaders-to-make-institution-critical-decisions/): How analytics can enable education leaders to make institution-critical decisions In our daily lives, data is everywhere – and for schools, colleges, and universities, which generate hundreds, if not thousands, of pieces every day, being able to use intelligence effectively in fact-based decision-making, it can have many operational benefits. - [Channel partner series: 5 benefits of Tiger’s UC and workplace analytics for partner sales teams](https://tiger.io/blog/channel-partner-series-5-benefits-of-tigers-uc-and-workplace-analytics-for-partner-sales-teams/): Channel partner series: 5 benefits of Tiger’s UC and workplace analytics for partner sales teams When it comes to our partners’ sales teams, we understand that having stand-out, innovative technologies within their portfolio is what really matters. - [Data analytics: employee empowerment or surveillance](https://tiger.io/blog/data-analytics-employee-empowerment-or-surveillance/): Data analytics: employee empowerment or surveillance As the pandemic unleashed havoc upon workplaces and many staff were forced to work from home, leaders had no choice but to choose progressive technologies to keep their businesses afloat. - [Channel partner series: 5 benefits of Tiger’s workplace and UC analytics for IT directors](https://tiger.io/blog/channel-partner-series-5-benefits-of-tigers-workplace-and-uc-analytics-for-it-directors/): Channel partner series: 5 benefits of Tiger’s workplace & UC analytics for IT directors For channel partners, we recognise that having a standout portfolio is not only crucial when it comes to attracting new business but in relation to retaining existing clients too. - [Discover how Tiger Prism helped George Watson’s college to gain tech visibility, streamline operations and optimise IT budgets](https://tiger.io/blog/discover-how-tiger-prism-helped-george-watsons-college-to-gain-tech-visibility-streamline-operations-and-optimise-it-budgets/): Discover how Tiger Prism helped George Watson’s college to gain tech visibility, streamline operations and optimise IT budgets The IT team at George Watson’s College set out replacing the site’s legacy systems 10 years ago, and have since refreshed the entire campus LAN, implemented Cisco and a full Unified Communications and Collaboration (UC&C) suite, plus replaced its legacy fibre provision and old CAT5 cabling. - [Is data the key to unlocking employee wellbeing in the healthcare sector?](https://tiger.io/blog/is-data-the-key-to-unlocking-employee-wellbeing-in-the-healthcare-sector/): Is data the key to unlocking employee wellbeing in the healthcare sector? - [Why data can identify learning and development needs in the health industry](https://tiger.io/blog/why-data-can-identify-learning-and-development-needs-in-the-health-industry/): Why data can identify learning and development needs in the health industry Ben Nicklen, COO of workplace data analytics firm Tiger. - [What skills does a modern-day leadership team need to be successful?](https://tiger.io/blog/what-skills-does-a-modern-day-leadership-team-need-to-be-successful/): Leadership has come a long way over recent years — and this has been amplified further by the unprecedented changes brought about by the Covid-19 pandemic. - [Tiger targets Microsoft Teams call and meeting quality issues for customers with latest upgrade](https://tiger.io/press/tiger-targets-microsoft-teams-call-and-meeting-quality-issues-for-customers-with-latest-upgrade/): Tiger targets Microsoft Teams call and meeting quality issues for customers with latest upgrade Workplace data analytics organisation Tiger has rolled out its latest version of Prism software in response to customers who are concerned their Microsoft Teams call and meeting quality has deteriorated since working from home. - [What is internal transformation and why does it matter to CTOs?](https://tiger.io/blog/what-is-internal-transformation-and-why-does-it-matter-to-ctos/): What is internal transformation and why does it matter to CTOs? - [Catch up: The impact of Tiger Prism in 2021 and beyond](https://tiger.io/blog/tiger-prism-in-2021-and-beyond/): Catch up: The impact of Tiger Prism in 2021 and beyond In the third and final instalment of our autumn webinar #TigerTalks series, we were joined by none other than Tiger’s Chief Operating Officer (COO), Ben Nicklen and our Marketing Manager, Louise Bennett, to recap on what the past 12 months has meant for businesses — including within our own organisation — how data requirements have evolved, and the role that Tiger Prism will play in the remainder of 2021 and beyond. - [Can you justify your Microsoft Teams licensing spend?](https://tiger.io/blog/can-you-justify-your-microsoft-teams-licensing-spend/): Can you justify your Microsoft Teams licensing spend? Over 500,000 organisations use Microsoft Teams as their default messaging platform. - [10 minutes with: Louise Bennett, marketing manager, Tiger](https://tiger.io/blog/10-minutes-with-louise-bennett-marketing-manager-tiger/): 10 minutes with: Louise Bennett, marketing manager, Tiger Our wonderful marketing manager, Louise Bennett, recently joined Channel Comms Today to chat about her career journey, which has seen her spend more than 10 years honing her expertise for B2B tech and software businesses. - [Catch up: Why data analytics is everyone’s business](https://tiger.io/blog/catch-up-why-is-data-analytics-everyones-business/): Catch up: Why data analytics is everyone’s business On Thursday 30th September, we hosted the second instalment of our #TigerTalks webinar series – exploring why data analytics is everyone’s business. - [Why is tech that enhances the customer and employee experience vital for channel growth?](https://tiger.io/blog/why-is-tech-that-enhances-the-customer-and-employee-experience-vital-for-channel-growth/): Why is tech that enhances the customer and employee experience vital for channel growth? - [Catch up: Has Microsoft Teams presented an analytics gap?](https://tiger.io/blog/catch-up-has-microsoft-teams-presented-an-analytics-gap/): On Thursday 23 September, we hosted the first webinar in our autumn #TigerTalks series. - [Are business leaders operating in the dark with their analytics?](https://tiger.io/blog/are-business-leaders-operating-in-the-dark-with-their-analytics/): Are business leaders operating in the dark with their analytics? - [Why data analytics can be the key to ensuring staff don’t opt for shadow IT](https://tiger.io/blog/why-data-analytics-can-be-the-key-to-ensuring-staff-dont-opt-for-shadow-it/): Why data analytics can be the key to ensuring staff don’t opt for shadow IT Shadow IT will be nothing new to many organisations. - [Life in the Channel: Tiger’s John Shannon](https://tiger.io/blog/life-in-the-channel-tigers-john-shannon/): Life in the Channel: Tiger’s John Shannon Our Partner Director, John Shannon, recently caught up with PCR, discussing what skills are vital for organisations operating in the channel, whether we’re headed for a hybrid future, and our company and software ambitions for 2021 – and beyond. - [You’re invited to our #TigerTalks autumn webinar series](https://tiger.io/blog/youre-invited-to-our-tigertalks-autumn-webinar-series/): We’re excited to launch our #TigerTalks autumn webinar series – kicking off this September. - [What’s next for Skype for Business Online users?](https://tiger.io/blog/whats-next-for-skype-for-business-online-users/): What’s next for Skype for Business Online users? - [Tiger Prism’s fraud alerts capture bogus insurance claims and save esure Group over £250,000](https://tiger.io/blog/tiger-prisms-fraud-alerts-capture-bogus-insurance-claims-and-save-esure-group-over-250000/): Tiger Prism’s fraud alerts capture bogus insurance claims and save esure Group over £250,000 According to the Association of British Insurers organisation, a new dishonest insurance claim is discovered every five minutes – and that alone costs the UK more than £1.2 billion per year. - [How education data analytics can enable leaders to make institution-critical decisions](https://tiger.io/blog/how-education-data-analytics-can-enable-leaders-to-make-critical-decisions/): Our Sales Director, Caroline Lewis, recently shared her thoughts on education data analytics with Education Technology. - [What is a Data Analytics Consultancy Service?](https://tiger.io/blog/what-is-a-data-analytics-consultancy-service/): Data is everywhere. - [Five things IT directors might not know about Tiger Prism](https://tiger.io/uncategorised/five-things-it-directors-might-not-know-about-tiger-prism/): With the technology industry moving at a rapid pace, there’s never been a more crucial time for leaders to unlock their organisation’s data and utilise the insight that informs business-critical decisions, that's where Tiger Prism can help. - [What role does data analytics play within the education sector?](https://tiger.io/blog/what-role-does-data-analytics-play-within-the-education-sector/): Our Sales Director, Caroline Lewis, recently shared her thoughts on the role data analytics plays within the education sector, and how it can help to create a more enhanced learning experience for students and staff, as schools, colleges, and universities across the country start to return to some semblance of normality. - [How analytics can enable NHS leaders to make business-critical decisions](https://tiger.io/blog/how-analytics-can-enable-nhs-leaders-to-make-business-critical-decisions/): There is no question that the Covid-19 crisis has led to the NHS being relied upon more than ever before, to provide quality healthcare to UK patients throughout the pandemic. - [Inspirational Tech Advocate Q&A with Caroline Lewis](https://tiger.io/blog/qa-with-caroline-lewis-inspirational-tech-advocate/): Our Sales Director, Caroline Lewis, was recently interviewed by WeAreTechWomen about her career within the tech industry, the challenges she’s faced along the way, and what she believes is one of the biggest tech trends facing 2021. - [Digital bosses reveal outdated technology and fraud are priority concerns for their organisations](https://tiger.io/blog/digital-bosses-reveal-outdated-technology-and-fraud-priority-concerns/): Digital bosses reveal outdated technology and fraud are priority concerns for their organisations Legacy systems, inefficient processes, and cyber-crime are the three things keeping technology leaders up at night. - [Tiger takes centre stage in partner podcast](https://tiger.io/blog/tiger-takes-centre-stage-in-partner-podcast/): Tiger takes centre stage in partner podcast Earlier this year, our Partner Director, John Shannon, was invited to be interviewed by one of our partners, specialist IT and communications provider, Natilik, on its company podcast, NatChat – available on Apple Podcasts. - [A guide to the 5 workplace data analytics trends you need to know in 2021 – free download](https://tiger.io/blog/data-analytics-trends-you-need-to-know-in-2021/): A guide to the 5 workplace data analytics trends you need to know in 2021 – free download There’s no denying that 2020 was a tough year for business of all shapes and sizes – with many challenges, learnings, and opportunities to be had. - [Welcome to the team Richard Burt! Meet our Head of Service Management](https://tiger.io/blog/welcome-to-the-team-richard-burt-our-head-of-service-management/): Welcome to the team Richard Burt! - [The first 90 days of a CEO in lockdown, featured by business publication UMi](https://tiger.io/blog/the-first-90-days-of-a-ceo-in-lockdown/): The first 90 days of a CEO in lockdown When you’re beginning a senior management role at a new organisation, even the most experienced personnel may still feel anxious – and also excited – about their next career move. - [Are we headed towards a hybrid future? John Shannon shares his views](https://tiger.io/blog/are-we-headed-towards-a-hybrid-future/): Are we headed towards a hybrid future? - [Can data analytics drive employee engagement and company culture?](https://tiger.io/blog/can-data-analytics-drive-employee-engagement-and-company-culture/): Can data analytics drive employee engagement and company culture? Big data. For many of us, it’s one of those buzzwords that is overused, but not understood. - [Business Intelligence – the difference between data, information and knowledge](https://tiger.io/blog/business-intelligence-the-difference-between-data-information-and-knowledge/): [vc_row][vc_column][vc_column_text] Let’s start with a broad definition: BI is the process of collecting, storing and analysing data from business operations, in near real-time, to support better decision making. - [Tiger gears up for substantial expansion as it unveils new brand](https://tiger.io/press/tiger-gears-up-for-substantial-expansion-as-it-unveils-new-brand/): Workplace data analytics firm Tiger – formerly known as Tiger Communications – is set to hit its growth targets by the end of 2020, with a 15% increase in EBITDA. - [2020: A year of unprecedented change – but tech and Tiger have adapted well](https://tiger.io/blog/year-of-unprecedented-change-but-tech-and-tiger-have-adapted-well/): 2020: A year of unprecedented change – but tech and Tiger have adapted well Having arrived as Tiger's new CEO just prior to the UK lockdown, this year has been nothing like I’ve experienced before. - [Why COVID-19 has taught us that calling is more important than ever before](https://tiger.io/blog/why-covid-19-has-taught-us-that-calling-is-more-important-than-ever-before/): Why COVID-19 has taught us that calling is more important than ever before I've worked in telecoms for over 20 years. - [Remote working in the partner community – do I really want to get back into my car?](https://tiger.io/blog/remote-working-in-the-partner-community-do-i-really-want-to-get-back-into-my-car/): Remote working in the partner community – do I really want to get back into my car? ## Pages - [Tiger Connect 'Ask the Experts' webinar - 10th February](https://tiger.io/tiger-connect-ask-the-experts-webinar-10th-february/): [vc_row el_class="homeslider-section"][vc_column][vc_empty_space height="80"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="title"][vc_column_inner][vc_column_text]Getting access right in Tiger Prism is key to making sure users see the information and tools that are relevant to them. - [Tiger Prism Release notes](https://tiger.io/tiger-prism-release-notes/): See what’s new in Tiger Prism. Explore the latest features, improvements and fixes, clearly explained so teams can act with confidence. - [Zoom widgets](https://tiger.io/zoom-widgets/): [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back to widgets[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Widgets provide customisable analytical views designed to help users access the information most relevant to them. - [WebEx Calling widgets](https://tiger.io/webex-calling-widgets/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back to widgets[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Widgets provide customisable analytical views designed to help users access the information most relevant to them. - [Tiger Prism Training Manuals](https://tiger.io/tiger-prism-training-manuals/): [/vc_column_text][vc_column_text]<- Back to Get started[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Below you can find links to the latest documentation for Tiger Prism. - [Tiger Prism Training Videos](https://tiger.io/tiger-prism-training-videos/): These training videos are designed to help you get the most from Tiger Prism. - [Player Embed](https://tiger.io/player-embed/) - [User Videos](https://tiger.io/user-videos/) - [Search Videos](https://tiger.io/search-videos/) - [Video Tag](https://tiger.io/video-tag/) - [Video Category](https://tiger.io/video-category/) - [Call logging and investigaton](https://tiger.io/tiger-prism/call-logging-and-investigaton/): Track the full call journey, quickly find specific users or numbers, and drill down into detailed call records to resolve queries, investigate issues and improve service performance. - [FAQs](https://tiger.io/faqs/): Explore common questions about Tiger solutions, reporting, analytics, integrations and support. - [Ask the Experts - Your opinion matters](https://tiger.io/ask-the-experts-your-opinion-matters/) - [Your opinion matters](https://tiger.io/your-opinion-matters/) - [Tiger Connect 'Ask the Experts' webinar - 15th April](https://tiger.io/tiger-connect-ask-the-experts-webinar-15th-april/): Overview Reporting isn’t just about pulling numbers, it’s about understanding what those numbers mean and how they can drive decisions. - [Tiger Prism documentation - Microsoft Teams](https://tiger.io/tiger-prism-documentation-microsoft-teams/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Below you can find links to the latest documentation for Tiger Prism. - [Tiger Prism documentation - Webex Calling](https://tiger.io/tiger-prism-documentation-webex-calling/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Below you can find links to the latest documentation for Tiger Prism. - [Tiger Prism documentation - Telephony](https://tiger.io/tiger-prism-documentation-telephony/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Below you can find links to the latest documentation for Tiger Prism. - [Tiger Prism documentation](https://tiger.io/tiger-prism-documentation/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" disable_element="yes" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back to Get started[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Below you can find links to the latest documentation for Prism across Telephony, Microsoft Teams, and Webex Calling. - [Tiger Prism User Guides](https://tiger.io/tiger-prism-user-guides/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25"][vc_column][vc_column_text el_class="content-wrap pb-0"] [/vc_column_text][vc_column_text]<- Back to Get Started[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Below you can find links to the latest documentation for Tiger Prism. - [get-started-test](https://tiger.io/get-started-test/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25"][vc_column][vc_column_text el_class="content-wrap pb-0"] [/vc_column_text][vc_column_text]Below you can find links to the latest resources for Tiger Prism. - [Tiger Connect 'Ask the Experts' webinar - 21st January](https://tiger.io/tiger-connect-ask-the-experts-webinar-21st-january/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] Join our first Ask the Experts in 2026. - [Tiger Connect 'Ask the Experts' webinar - 22nd October](https://tiger.io/tiger-connect-ask-the-experts-webinar-22nd-october/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] Your chance to learn, ask questions, and get the most from Tiger Prism. - [Preview: Operator & switchboard statistics](https://tiger.io/preview-operator-switchboard-statistics-report/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap pb-0"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="title"][vc_column_inner width="5/6" offset="vc_col-xs-12"][vc_column_text]This proposed report presents aggregated call data, broken down into hourly intervals. - [Tiger Prism modules](https://tiger.io/tiger-prism-modules/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<- Back[/vc_column_text][vc_column_text]Below you can find links to the latest documentation for Tiger Prism. - [Tiger Prism widgets](https://tiger.io/tiger-prism-widgets/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back to Get started[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Widgets provide customisable analytical views designed to help users access the information most relevant to them. - [Tiger Connect 'Ask the Experts' webinar - 16th July](https://tiger.io/tiger-connect-ask-the-experts-webinar-16th-july/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] You’re sitting on a goldmine of data - are you using it to its full potential? - [Tiger Connect Online Webinar, 'Ask the Experts'](https://tiger.io/connected-online/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Your questions matter, be part of the session! - [Tiger Connect 'Ask the Experts' webinar - 23rd April](https://tiger.io/tiger-connect-ask-the-experts-webinar-23rd-april/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] Join us for an in-depth exploration of Tiger Prism's Analytics capabilities across various communication platforms, including telephony, Microsoft Teams, Zoom, and Webex Calling. - [Tiger Lens - Partners](https://tiger.io/tiger-lens-partners/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Boost your customer acquisition, engagement, identify cost-savings, and optimise rollout and adoption. - [Tiger Lens](https://tiger.io/tiger-lens/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Managing your Microsoft 365 software licenses efficiently is crucial for maximising your investments. - [Tiger Prism SQL Version](https://tiger.io/tiger-prism-sql-version/) - [CleanINTERNET(R) for the Legal Sector](https://tiger.io/cleaninternet-for-the-legal-sector/): Understanding the legal sector’s cyber security risks Law firms are prime targets for cybercriminals due to the highly sensitive nature of the information they hold, such as intellectual property, financial records, and personal client data. - [Microsoft Teams widgets](https://tiger.io/microsoft-teams-widgets/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]<- Back to widgets[/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Widgets provide customisable analytical views designed to help users access the information most relevant to them. - [Tiger Telephony widgets](https://tiger.io/tiger-telephony-widgets/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][vc_column_text]<- Back to widgets[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]Widgets provide customisable analytical views designed to help users access the information most relevant to them. - [Tiger Connect 'Ask the Experts' webinar - 21st October](https://tiger.io/tiger-connect-ask-the-experts-webinar-21st-october/): Join us for our final Ask the Experts webinar of 2026 as we look back at the Prism enhancements that have made the biggest impact for customers this year and share an exclusive preview of what's coming in 2027. - [Clarify Go, certified compliance call recording from Oak Innovation](https://tiger.io/clarify-go-certified-compliance-call-recording-from-oak/): ClarifyGo is the easiest way to start recording your Teams conversations. - [CleanINTERNET® intelligence powered cybersecurity](https://tiger.io/cleaninternet-intelligence-powered-cybersecurity/): [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap"][vc_column][vc_column_text] [/vc_column_text][vc_row_inner equal_height="yes" gap="20" el_class="boxes"][vc_column_inner width="1/4"][vc_single_image image="7741" img_size="full" alignment="center"][vc_column_text el_class="nopadding"] CleanINTERNET® operationalises threat intelligence by leveraging over 10 billion global indicators of compromise (IOCs) from intelligence feeds in real-time.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"][vc_single_image image="7744" img_size="full" alignment="center"][vc_column_text el_class="nopadding"] CleanINTERNET® delivers automated enforcement based on policies made up of millions of complex rules, using billions of threat Indicators of Compromise (IOCs), applied to the live network at machine speed.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"][vc_single_image image="7743" img_size="full" alignment="center"][vc_column_text el_class="nopadding"] Centripetal’s elite team of cyber threat analysts act as an extension of your internal cybersecurity team to help monitor and analyse emerging and zero-day threats in the context of your business.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"][vc_single_image image="7742" img_size="full" alignment="center"][vc_column_text el_class="nopadding"] CleanINTERNET® service includes executive – and analyst-level reporting on key findings of threats, suspicious activity, and historical reinforcement data. - [UC and workplace data analytics for the financial sector](https://tiger.io/industries/uc-and-workplace-data-analytics-for-the-financial-sector/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Financial services organisations rely on communications across client-facing teams, internal departments and business-critical services. - [UC and workplace data analytics for manufacturing, distribution, and retail businesses](https://tiger.io/industries/uc-and-workplace-data-analytics-for-manufacturing-distribution-and-retail-businesses/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] The manufacturing, distribution, and retail sectors are highly competitive; ensuring customers receive the best service at every interaction, is crucial. - [Tiger Connect Online - 6th July](https://tiger.io/tiger-connect-online-6th-july/): What's on the horizon for Tiger? Join us 6th October and find out... - [UC and workplace data analytics for local authorities](https://tiger.io/industries/uc-and-workplace-data-analytics-for-local-authorities/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Local authorities are aware of the importance of recording call data — not only from a compliance perspective, but to help deliver improved services to citizens too. - [Log and Respond](https://tiger.io/tiger-prism/log-and-respond/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Log and Respond customers can take advantage of a flexible and secure storage platform, that supports your organisation’s cloud-first strategy. - [Microsoft Teams](https://tiger.io/tiger-prism/microsoft-teams/): [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap" css=".vc_custom_1643195790663{background-color: #eae7eb !important;}"][vc_column][vc_column_text el_class="main-heading red"]Extensive analytics capabilities beyond Microsoft’s native reporting[/vc_column_text][vc_row_inner gap="20"][vc_column_inner width="1/2"][vc_column_text] Get as granular as you like with detailed information on interactions, meeting quality, device use, engagement and more. - [Events and webinars](https://tiger.io/events-and-webinars/): Getting access right in Tiger Prism is key to making sure users see the information and tools that are relevant to them. - [Thank you for registering](https://tiger.io/thank-you-for-registering/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20"][vc_column_inner][vc_column_text el_class="heading-intro"]You'll receive an email from us with more information closer to the event. - [Microsoft Teams](https://tiger.io/tiger-prism/microsoft-teams-integration/): [/vc_column_text][vc_row_inner][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][vc_empty_space height="30px"][vc_single_image image="6146" img_size="" alignment="right"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] We store the data for as long as you need rather than Microsoft’s standard retention policy, so you can monitor trends over longer periods of time.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Get as granular as you like with detailed information on interactions, meeting quality, device use, engagement and more. - [See all integrations](https://tiger.io/see-all-integrations/): Track every call and interaction from cradle to grave, uncovering journeys, handoffs, and potential issues.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Discover what your data is telling you with a simple, single view of multi-vendor sources across your UC estate. - [Raise a case](https://tiger.io/support/) - [Industries](https://tiger.io/industries/) - [UC analytics](https://tiger.io/tiger-prism/uc-analytics/): [vc_row][vc_column][vc_empty_space height="80px" el_class="hidden-xs hidden-sm hidden-md"][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="12094" disable_element="yes" el_class="homeslider-section"][vc_column][vc_empty_space height="400px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Tiger Prism Analytics gives you control over how call data is selected, organised and calculated. - [User adoption](https://tiger.io/tiger-prism/user-adoption/): [vc_row][vc_column][vc_empty_space height="80px" el_class="hidden-xs hidden-sm hidden-md"][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="12094" disable_element="yes" el_class="homeslider-section"][vc_column][vc_empty_space height="400px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Successful UC transformation depends on more than deployment. - [Capacity planning and data-driven UC transformation](https://tiger.io/tiger-prism/capacity-planning-and-data-driven-uc-transformation/): Every migration, licence review and infrastructure investment starts with understanding how your services are being used today. - [Proactive alerting](https://tiger.io/tiger-prism/proactive-alerting/): [vc_row][vc_column][vc_empty_space height="80px" el_class="hidden-xs hidden-sm hidden-md"][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="12094" disable_element="yes" el_class="homeslider-section"][vc_column][vc_empty_space height="400px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Every call, meeting and message can provide an early warning that something needs attention. - [Billing and cost allocation](https://tiger.io/tiger-prism/billing-and-cost-allocation/): [vc_row][vc_column][vc_empty_space height="80px" el_class="hidden-xs hidden-sm hidden-md"][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="12094" disable_element="yes" el_class="homeslider-section"][vc_column][vc_empty_space height="400px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Communications costs are often spread across multiple departments, locations and services, making it difficult to understand who is responsible for what. - [Zoom Phone](https://tiger.io/tiger-prism/zoom-integration/) - [Cisco](https://tiger.io/tiger-prism/cisco-integration/) - [Webex Calling](https://tiger.io/tiger-prism/webex-calling/): Track every stage of a call, including transfers, forwards, and handoffs, to quickly pinpoint issues and understand the complete user experience. - [Call logging](https://tiger.io/tiger-prism/call-logging/): [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner][vc_column_inner width="5/6" offset="vc_col-xs-12"][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20"][vc_column_inner width="1/2"][vc_column_text] [/vc_column_text][vc_column_text css_animation="none"]Quickly explore the date, time, and length of employee and customer calls, identify patterns – such as peak call times and staff deployment needs – and utilise the data to ensure you remain compliant and efficient. - [Workplace and UC analytics for the insurance sector](https://tiger.io/industries/workplace-uc-analytics-for-the-insurance-sector/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] With around 300 fraudulent claims totalling millions of pounds made every day within the insurance industry, putting measures in place to mitigate this is crucial. - [Communications analytics for banking](https://tiger.io/industries/workplace-and-uc-analytics-for-the-banking-sector/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="12702" el_class="homeslider-section"][vc_column][vc_empty_space height="250px" el_class="vc_hidden_xs vc_hidden_sm"][vc_column_text el_class="style1"]Gain greater visibility and control across your communications[/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Banks generate huge volumes of communications data across customer interactions, internal teams and services. - [Tiger Homepage](https://tiger.io/): [vc_row][vc_column][vc_empty_space height="80px" el_class="hidden-xs hidden-sm hidden-md"][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_column_text el_class="top-main-heading"]Better communications start with better visibility[/vc_column_text][vc_row_inner gap="25"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] Combining specialist expertise, practical support and powerful analytics, we help customers improve performance, reduce costs and make informed decisions backed by data.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Tiger Prism is the platform that makes it possible. - [Tiger Prism](https://tiger.io/tiger-prism/): [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row gap="25" css_animation="fadeInUp" el_class="content-wrap"][vc_column][vc_row_inner][vc_column_inner width="5/6" offset="vc_col-xs-12"][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2"][vc_column_text css_animation="none"] Access the tools, data and controls you need from one central platform. - [Thank you for contacting Support](https://tiger.io/thank-you-for-contacting-support/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="1/2"][vc_column_text el_class="heading-intro"]We have now raised a case for your issue. - [Tiger](https://tiger.io/about-us/tiger/) - [Raise a support ticket](https://tiger.io/raise-a-support-ticket/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" css=".vc_custom_1607350593955{background-color: #ffffff !important;}"][vc_column][vc_column_text el_class="main-heading red"] [/vc_column_text][vc_row_inner][vc_column_inner width="2/3"][vc_column_text] [/vc_column_text][vc_column_text]Please raise a support ticket by completing the form below or call us on 01425 891000 and a member of our team will be in touch to assist you. - [Get in Touch](https://tiger.io/get-in-touch/): We're here to help! - [Workplace and UC analytics for the healthcare sector](https://tiger.io/industries/workplace-uc-analytics-for-the-healthcare-sector/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner width="5/6"][vc_column_text] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/6"][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="1/2"][vc_column_text el_class="team-title"] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Providing NHS leaders with unified communications and collaboration (UC&C) data means they can unlock crucial detail – from phone call volume, length and quality, to when departments are at their busiest. - [Policies](https://tiger.io/_policies/): If you click on the link you will be directed through to each policy’s details. - [Forward-looking statements](https://tiger.io/forward-looking-statements/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="2/3"][vc_column_text el_class="heading-intro"]The content of our presentations, demonstrations and webinars, including what is shared through social media outlets, may contain some forward-looking statements, the achievement or success of which involves risks, uncertainties, and assumptions.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1598921824948{background-color: rgba(229,229,229,0.2) !important;*background-color: rgb(229,229,229) !important;}" el_class="content-wrap"][vc_column width="2/3"][vc_row_inner disable_element="yes"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]If any such risks or uncertainties materialise, or if any of the assumptions proves incorrect, the results of Tiger and our products could differ materially from the results expressed or implied by the forward-looking statements we make. - [Workplace and UC Analytics for the Education sector](https://tiger.io/industries/workplace-and-uc-analytics-for-the-education-sector/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="12711" el_class="homeslider-section"][vc_column][vc_empty_space height="250px" el_class="vc_hidden_xs vc_hidden_sm"][vc_column_text el_class="style1"]Understand how communications technology is being used across your institution[/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner gap="20" el_class="heading-section"][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"] From admissions and clearing to student services and everyday enquiries, communications play an important role throughout the student journey. - [Data Analytics Consultancy Services](https://tiger.io/data-analytics-consultancy-services/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="boxes capabilities"][vc_column_inner width="1/2"][vc_column_text el_class="heading-intro"]Whether you’re embarking on a digital transformation of your Unified Communications environment or looking for efficiency within your current estate, let Tiger provide insights to support you, using your existing captured legacy UC data.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Our data analysts have extensive experience and knowledge of working with large volumes of data – across a spectrum of industries – and they’re on hand to help key stakeholders feel empowered by the insight they have at their fingertips.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text el_class="cta"]Download factsheet / Get started[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="title"][vc_column_inner][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap" css=".vc_custom_1621420177302{background-color: rgba(255,255,255,0.2) !important;*background-color: rgb(255,255,255) !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class="heading-text"] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20"][vc_column_inner width="1/2"][vc_column_text] [/vc_column_text][vc_column_text]Tiger offers you greater visibility to help support business critical decisions. - [Partner Hub](https://tiger.io/partner-hub/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="250px" el_class="vc_hidden_xs vc_hidden_sm"][vc_column_text el_class="style1"] Welcome to Tiger's Partner hub [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-intro"]This area has been created exclusively for our partners and provides the latest news and information about our business and software.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-text"]Our partners are central to our strategy and how we sell and deliver to our customers – because we’ve learned through substantial experience that we achieve more by working together and innovate most successfully when we share our knowledge and expertise. - [Request a demo](https://tiger.io/request-a-demo/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" css=".vc_custom_1607350593955{background-color: #ffffff !important;}"][vc_column][vc_column_text] [/vc_column_text][vc_row_inner][vc_column_inner width="1/2"][vc_column_text]At Tiger, we love workplace data – we eat, sleep and drink it. - [Thanks for downloading](https://tiger.io/thanks-for-downloading/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="1/2"][vc_column_text el_class="heading-intro"]The content you have requested is on it's way. - [Microsoft Teams](https://tiger.io/microsoft-teams/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap green-bg" css=".vc_custom_1600340950237{background-color: #7cefaf !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_column_text] [/vc_column_text][vc_column_text]Hybrid office and home working has increased exponentially following the global pandemic, with Microsoft Teams quickly becoming the dispersed workplace collaboration standard. - [get-started-Tiger-Prism](https://tiger.io/get-started/): [vc_row full_width="stretch_row" gap="25px" parallax="content-moving" css_animation="none" css=".vc_custom_1793631837364{background-image: url(https://tiger.io/wp-content/uploads/2023/03/connectonlinebanner.png) !important;background-position: center;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25"][vc_column][vc_column_text el_class="content-wrap pb-0"] [/vc_column_text][vc_column_text]Below you can find links to the latest resources for Tiger Prism. - [Tiger Prism Resources](https://tiger.io/tiger-prism-resources/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text] Included below is a range of videos relating to Tiger Prism. - [Thank You](https://tiger.io/thank-you/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="25"][vc_column_inner width="1/2"][vc_column_text el_class="heading-intro"]We have received your request. - [Analytics expertise](https://tiger.io/analytics-expertise/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap green-bg" css=".vc_custom_1600340950237{background-color: #7cefaf !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-intro"] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap" css=".vc_custom_1600437835603{background-color: rgba(229,229,229,0.2) !important;*background-color: rgb(229,229,229) !important;}"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20"][vc_column_inner width="1/2"][vc_column_text]Our workplace analytics software collates an enormous volume of individual bits of data from unified communications & collaboration (UC&C) solutions, and a wide variety of other sources. - [Partner development](https://tiger.io/partner-development/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap green-bg" css=".vc_custom_1600340950237{background-color: #7cefaf !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_column_text el_class="heading-intro"] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="content-wrap" css=".vc_custom_1600437829563{background-color: rgba(229,229,229,0.2) !important;*background-color: rgb(229,229,229) !important;}"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20"][vc_column_inner width="1/2"][vc_column_text]In an increasingly competitive market, growing a successful technology business is tough. - [Technology upgrade management](https://tiger.io/services/technology-upgrade-management/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="150px"][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-5 vc_col-xs-offset-1 vc_col-xs-10"][vc_column_text el_class="style1"]Use data to assess your tech investment[/vc_column_text][vc_column_text el_class="style2"]User and customer demand[/vc_column_text][vc_column_text el_class="style2 last"]X Bandwidth capacity[/vc_column_text][vc_column_text el_class="style3"]= Effective routing and cost management[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-xs-12"][vc_column_text]Technology evolves, the workforce rotates and expectations change. - [Fraud management](https://tiger.io/services/fraud-management/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="150px"][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-5 vc_col-xs-offset-1 vc_col-xs-10"][vc_column_text el_class="style1"]Use data to prevent fraudulent activity[/vc_column_text][vc_column_text el_class="style2"]Suspicious telephone numbers[/vc_column_text][vc_column_text el_class="style2 last"]X Continuous repeat calls[/vc_column_text][vc_column_text el_class="style3"]= Effective fraud prevention measures[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-xs-12"][vc_column_text]Defending your organisation against crime and fraud that can lead to financial and reputational damage is imperative. - [Employee wellbeing and engagement](https://tiger.io/services/employee-wellbeing-and-engagement/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="150px"][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-5 vc_col-xs-offset-1 vc_col-xs-10"][vc_column_text el_class="style1"]Use data to increase employee wellbeing[/vc_column_text][vc_column_text el_class="style2"]Location analysis[/vc_column_text][vc_column_text el_class="style2 last"]X Device and tools usage[/vc_column_text][vc_column_text el_class="style3"]= Flexible working policies in practice[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-xs-12"][vc_column_text]A positive and supportive culture is a key attribute of any high-performing organisation. - [Customer experience](https://tiger.io/services/customer-experience/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="150px"][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-5 vc_col-xs-offset-1 vc_col-xs-10"][vc_column_text el_class="style1"]Use data to assess customer experience[/vc_column_text][vc_column_text el_class="style2 last"]Performance expectations X Call pick-up and duration[/vc_column_text][vc_column_text el_class="style3"]= Right people resource and network bandwidth[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-xs-12"][vc_column_text]A positive customer experience is key to building brand loyalty and long-term customer relationships that help a business thrive. - [Communication and Collaboration](https://tiger.io/services/communication-collaboration/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="150px"][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-5 vc_col-xs-offset-1 vc_col-xs-10"][vc_column_text el_class="style1"]Use data to drive collaboration[/vc_column_text][vc_column_text el_class="style2"]UC tools adoption[/vc_column_text][vc_column_text el_class="style2 last"]X Usage patterns[/vc_column_text][vc_column_text el_class="style3"]= Interaction and customer satisfaction[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-0 vc_col-xs-12"][vc_column_text]Communication and collaboration are broad terms, but how well your employees and customers share information and engage with each other is central to the performance of your business.[/vc_column_text][vc_column_text]When your team is responsive, proactive and collaborative, in line with the values of your business, you build customer relationships, retain and grow business and achieve your vision and goals. - [Customer stories](https://tiger.io/services/customer-stories/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="5/6" offset="vc_col-sm-offset-1 vc_col-xs-12"][vc_basic_grid post_type="customer_stories" max_items="-1" element_width="6" item="290" grid_id="vc_gid:1793015566172-009148a0-0865-7"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row gap="25" disable_element="yes" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner offset="vc_col-xs-12"][vc_basic_grid post_type="post" max_items="4" element_width="3" gap="10" item="166" initial_loading_animation="none" grid_id="vc_gid:1793015566172-63e5d7de-8338-5" taxonomies="4, 6" exclude="169"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" css=".vc_custom_1791189605487{background-color: #fafafa !important;}" el_class="content-wrap" el_id="contact-us"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]Whether you'd like a demonstration, pricing information, technical guidance or simply want to learn more about Tiger Prism, we'd love to hear from you. - [Supporting workplace performance](https://tiger.io/services/supporting-workplace-performance/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="150px"][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-5 vc_col-xs-offset-1 vc_col-xs-10"][vc_column_text el_class="style1"]Use data to support your workplace performance[/vc_column_text][vc_column_text el_class="style2"]Workplace data[/vc_column_text][vc_column_text el_class="style2 last"]X Enterprise context[/vc_column_text][vc_column_text el_class="style3"]= Information you can work with[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2" offset="vc_col-sm-offset-0 vc_col-xs-10"][vc_column_text]The central function of our workplace analytics software is collating and transforming telephony and Unified Communications & Collaboration data, to help our clients make informed decisions about their resources, technology and processes.[/vc_column_text][vc_column_text]Our vision is to provide intuitive data analytics for every enterprise, supporting the delivery of outstanding communication and collaboration services, enabling employees to work optimally and for the enterprise to serve customers in the best possible way. - [John Shannon](https://tiger.io/about-us/john-shannon/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="team-biog"][vc_column_inner width="5/12" offset="vc_col-sm-offset-1 vc_col-xs-12"][vc_column_text]John is Partner Director. - [Phillip Smith](https://tiger.io/about-us/phillip-smith/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="team-biog"][vc_column_inner width="5/12" offset="vc_col-sm-offset-1 vc_col-xs-12"][vc_column_text]Phillip is Software Director. - [Caroline Lewis](https://tiger.io/about-us/caroline-lewis-sales-director/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="team-biog"][vc_column_inner width="5/12" offset="vc_col-sm-offset-1 vc_col-xs-12"][vc_column_text]Caroline is the Chief Commercial Officer. - [Ben Nicklen](https://tiger.io/about-us/ben-nicklen-ceo/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="team-biog"][vc_column_inner width="5/12" offset="vc_col-sm-offset-1 vc_col-xs-12"][vc_column_text]Ben is Chief Executive Officer. - [Stephen McCallum](https://tiger.io/about-us/stephen-mccallum/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="23" el_class="homeslider-section"][vc_column][vc_empty_space height="400px"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row gap="25" el_class="content-wrap"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class="team-biog"][vc_column_inner width="5/12" offset="vc_col-sm-offset-1 vc_col-xs-12"][vc_column_text]Stevie is Chairman and owner. - [Resources](https://tiger.io/resources/) - [Careers](https://tiger.io/careers/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="1/2"][vc_column_text] You will be joining a culture where people feel confident and comfortable sharing their ideas, are encouraged to deliver their best work, and where we all make a big difference to clients every day. - [Support and training](https://tiger.io/support-and-training/): [vc_row full_width="stretch_row" gap="25" parallax="content-moving" parallax_image="1550" el_class="homeslider-section"][vc_column][vc_column_text el_class="style1"][/vc_column_text][vc_empty_space height="50px" el_class="vc_hidden_xs vc_hidden_sm"][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text]Support[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="2/3"][vc_column_text el_class="heading-intro"]Access support and advice on Tiger products and workplace data analytics[/vc_column_text][vc_column_text el_class="heading-text phone"]Raise a support ticket[/vc_column_text][vc_column_text el_class="heading-text phone"]+44(0)1425 891002[/vc_column_text][vc_column_text el_class="heading-text"]support@tiger.io[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1598921824948{background-color: rgba(229,229,229,0.2) !important;*background-color: rgb(229,229,229) !important;}" el_class="content-wrap"][vc_column][vc_row_inner][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/2"][vc_column_text] [/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20"][vc_column_inner width="1/2"][vc_column_text]We’re always eager to speak to our customers, whether an issue needs resolving or you want to know more about getting the best from our products. - [Partners](https://tiger.io/partnerships/): Strategic partnerships. Measurable impact. - [Services](https://tiger.io/services/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section" el_id="core-services"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="1/3"][vc_column_text] Develop a holistic understanding of your workplace performance, through Tiger’s collation and transformation of your telephony and unified communications & collaboration data Find out more[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"][vc_column_text] Achieve a comprehensive view of how your workplace is communicating and collaborating and drive the adoption of voice, video, conferencing and messaging tools. - [About Us](https://tiger.io/about-us/): [/vc_column_text][/vc_column][/vc_row][vc_row full_width="stretch_row" el_class="breadbrumbs-holder" el_id="breadbrumbs"][vc_column][/vc_column][/vc_row][vc_row full_width="stretch_row" gap="25" el_class="heading-section"][vc_column][vc_row_inner el_class="title"][vc_column_inner][vc_column_text] [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner gap="20" el_class="boxes capabilities"][vc_column_inner width="1/2"][vc_column_text] Now consider how much data is generated by a Unified Communications and Collaboration network, incorporating voice, video, conferencing, messaging and other interactivity apps and serving 80,000 employees, across 150 global sites. [comment]: # (Generated by Hostinger Tools Plugin)