Beyond the basics – Part 2: Discover the true power of your communication data 

In this webinar we showed you how to get deeper insights with new analytics and pivoting features, explored media and quality metrics for Microsoft Teams, looked at admin audits, logs and how to manage Prism health job alerts yourself (for on-prem customers) 

Watch now, as we’ll cover: 

• New features including Webex Calling, Analytics Pivot, call queues and Microsoft Teams reports. 

• Making the most of available resources, including how to customise your dashboards, access our Ask the Experts YouTube playlist, and guidance on our user manuals.

• Simplifying your reporting with batch reporting, so you can send the same report to multiple recipients, and how to take the hassle out of managing reporting across large enterprise environments. 

Below is a link to the resource mentioned in this webinar:

Microsoft Teams Analytics.pdf