This video shows you how to use Quick Search in Tiger Prism to quickly find users, phone numbers, endpoints, hunt groups and queue groups from a single search interface. You’ll see how to search across your communications data, view usage summaries and insights, access detailed call records, and move between related users and endpoints.
It also covers how Quick Search can help you investigate issues, answer questions and find information without the need to run reports, build queries or navigate multiple dashboards.
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