Zoom widgets
A widget is a customisable Analytical view that includes a predefined set of columns and filters, allowing users to import, save, modify, and display relevant data on the screen.
Incoming hourly breakdown to Call Outcomes
Incoming half-hourly breakdown to Call Outcomes
This hour‑by‑hour breakdown shows how calls are connecting, and where they aren’t.
This widget helps highlight call volumes, success rates, and patterns in call handling across the day.
A half‑hour view of Hunt Group call activity, showing when call volumes increase and how consistently calls are being connected across the day.