We’re always eager to speak to our customers, whether an issue needs resolving or you want to know more about getting the best from our products. Please call:

Our telephone lines are open from 09:00 to 17:30 UK time, Monday to Friday, excluding Bank Holidays.

Customers with a Sapphire maintenance contract have access to support 24/7 365 days a year.

We’ve launched a web form for our partners and customers, enabling you to quickly and easily raise a support case with our services team.

While this is to replace the previous method of emailing us, it’s important to mention that you can still give us a call — we’re always at the end of a phone (01425 891000 option 2) if you have any questions or need help!

Training tutorials and webinars

We have a wide range of training tutorials and webinars available for our customers. Although these don’t all showcase our new look, the information is still correct.

For Tiger Prism training visit tiger.io/tiger-prism-resources and for Tiger 2020 resources go to tiger.io/tiger-2020-resources.