Understand user adoption and interactions
across your entire UC estate
From size and sector to culture and technology investments, no one business is the same.
And when it comes to workplace analytics, each company will not only be at a different stage in their journey, but the devices they use and the data they want access to will also vary.
Tiger Prism’s integrated platform enables organisations to monitor the use of their UC&C tools – whether speech, chat, video, or conferencing – to see who is using what, when they’re utilising it, and how they are communicating.
As a result, this helps firms to generate meaning and context from their data, as well as empower employees and determine the tech’s overall return on investment.
Introducing Tiger Prism’s user adoption feature
The truth is that data is in everyone’s hands, and it should be made accessible to the entire organisation. With Tiger Prism, you can:
- Gain improved insight into staff wellbeing
- Identify workforce training needs
- Make evidence-backed business-critical decisions
- Create positive change that’s driven by transparent and accurate data
- Use data to determine where resource needs to be scaled up or down
- Plan capacity effectively
- Measure costs to benchmark and improve team performance
Where are you on your UC analytics journey?
Capture, store and investigate every call and interaction made internally and externally across your organisation.
Create automated reports to better display and understand call and collaboration data, across your entire UC estate.
Simplify the visualisation of UC&C data – however complex your tech stack – with intuitive dashboards that unlock business-wide insight.
Harness the true power of UC&C insight through a suite of transformative reports that facilitate business-wide, data-driven decision making.
Leverage the maximum potential of predictive workplace analytics, by unleashing multichannel, department-wide business intelligence that fuels revolutionary change.
“Tiger plays a key role in helping us to ensure our tech infrastructure is not only successfully adopted but utilised to its full potential. It allows us to see the impact our tech investments have had – removing any guesswork or assumptions.”
Chris McMorris, Senior Technical Architect, George Watson’s College
“…Tiger Prism has enabled us to improve the employee experience across our entire organisation. By being able to see who is and isn’t adopting the technology, we’ve been able to offer additional support and training – as well as pick up on and address any wellbeing concerns, that can be difficult to be aware of when working remotely.”
A quickfire guide to workplace analytics
If you’re keen to find out more about workplace analytics and the business-wide benefits your UC&C data could drive, download our free guide.
- The importance of workplace analytics
- The difference between data, information and knowledge
- Six BI strategies to bring workplace analytics to life
- 10 things to look for in workplace analytics software
Explore Tiger Prism’s other popular features
Whatever your company size or sector, everything comes back to the call…
Quickly explore the date, time, and length of employee and customer calls – and more.
Billing & cost allocation
Measure, monitor, reconcile and optimise costs, for business-wide financial savings.
Stop running your teams in the dark, with notifications that are always on.
Understand demand and allocate resource accordingly, for maximum team performance and service excellence.
Identify tech usage patterns, uncover training needs, and optimise licence costs.
Whether transforming wellbeing or justifying digital transformation, turn data into intelligence that drives company-wide change.