Understand user adoption and interactions
across your entire UC estate

From size and sector to culture and technology investments, no one business is the same.

And when it comes to workplace analytics, each company will not only be at a different stage in their journey, but the devices they use and the data they want access to will also vary.

Tiger Prism’s integrated platform enables organisations to monitor the use of their UC&C tools – whether speech, chat, video, or conferencing – to see who is using what, when they’re utilising it, and how they are communicating.

As a result, this helps firms to generate meaning and context from their data, as well as empower employees and determine the tech’s overall return on investment.

Introducing Tiger Prism’s user adoption feature

The truth is that data is in everyone’s hands, and it should be made accessible to the entire organisation. With Tiger Prism, you can:

  • Gain improved insight into staff wellbeing
  • Identify workforce training needs
  • Make evidence-backed business-critical decisions
  • Create positive change that’s driven by transparent and accurate data
  • Use data to determine where resource needs to be scaled up or down
  • Plan capacity effectively
  • Measure costs to benchmark and improve team performance

Where are you on your UC analytics journey?

Log &
respond

Capture, store and investigate every call and interaction made internally and externally across your organisation.

Report &
inform

Create automated reports to better display and understand call and collaboration data, across your entire UC estate.

Analyse &
optimise

Simplify the visualisation of UC&C data – however complex your tech stack – with intuitive dashboards that unlock business-wide insight.

Engage &
transform

Harness the true power of UC&C insight through a suite of transformative reports that facilitate business-wide, data-driven decision making.

Empower &
inspire

Leverage the maximum potential of predictive workplace analytics, by unleashing multichannel, department-wide business intelligence that fuels revolutionary change.

A quickfire guide to workplace analytics

If you’re keen to find out more about workplace analytics and the business-wide benefits your UC&C data could drive, download our free guide.

  • The importance of workplace analytics
  • The difference between data, information and knowledge
  • Six BI strategies to bring workplace analytics to life
  • 10 things to look for in workplace analytics software

Explore Tiger Prism’s other popular features

Whatever your company size or sector, everything comes back to the call…

Call logging

Quickly explore the date, time, and length of employee and customer calls – and more.

Billing & cost allocation

Measure, monitor, reconcile and optimise costs, for business-wide financial savings.

Proactive alerting

Stop running your teams in the dark, with notifications that are always on.

Capacity planning

Understand demand and allocate resource accordingly, for maximum team performance and service excellence.

User adoption

Identify tech usage patterns, uncover training needs, and optimise licence costs.

Workplace analytics

Whether transforming wellbeing or justifying digital transformation, turn data into intelligence that drives company-wide change.

Ready to level up?

If you think you would benefit from more than Tiger Prism’s user adoption feature alone, explore how the platform can evolve alongside you.

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