UC analytics for
every industry

Analyse. Inform. Transform

Stable, scalable and easy-to-deploy UC analytics software that will transform your understanding of workplace performance. Reduce telecoms costs, improve adoption of your tech and save time in the process.

Tiger Prism captures patterns and changes in the data generated by your voice, video, conferencing and messaging tools. It delivers the actionable insights teams and leaders need to tackle an extensive range of challenges across every industry – from logging and evidencing calls, to inspiring change across the entire business.

Key industries and applications

Banking

In a highly regulated industry that faces huge challenges surrounding security, compliance, fraud and market competition, discover how UC data is helping our customers in the sector to transform and de-risk.

Education

Tech adoption has soared within this sector with blended learning being one of the biggest drivers for change. Find out how data insights from UC and collaboration tools is helping institutions improve everything from budgeting, student experience and clearing.

Healthcare

By supporting NHS Trusts to measure costs, improve performance, and ultimately, deliver an all-round better patient experience – UC data is empowering leaders in the healthcare sector to make better informed decisions. Find out how.

Insurance

Discover how UC analytics is enabling insurers to capture, store and investigate every call and interaction made. Saving thousands of pounds on potentially fraudulent claims and proactively alerting phone teams to stop bogus callers in their tracks.

Where are you on your analytics journey?

Log &
respond

Capture, store and investigate every call and interaction made internally and externally across your organisation.

Report &
inform

Create automated reports to better display and understand call and collaboration data, across your entire UC estate.

Analyse &
optimise

Simplify the visualisation of UC&C data – however complex your tech stack – with intuitive dashboards that unlock business-wide insight.

Engage &
transform

Harness the true power of UC&C insight through a suite of transformative reports that facilitate business-wide, data-driven decision making.

Empower &
inspire

Leverage the maximum potential of predictive workplace analytics, by unleashing multichannel, department-wide business intelligence that fuels revolutionary change.

Key capabilities

Call Logging

Quickly explore the date, time, and length of employee and customer calls – and more.

Billing & cost allocation

Measure, monitor, reconcile and optimise costs, for business-wide financial savings.

Proactive alerting

Stop running your teams in the dark, with notifications that are always on.

Capacity planning

Understand demand and allocate resource accordingly, for maximum team performance and service excellence.

User adoption

Identify tech usage patterns, uncover training needs, and optimise licence costs.

Workplace analytics

Whether transforming wellbeing or justifying digital transformation, turn data into intelligence that drives company-wide change.

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