Access support and advice on Tiger products and workplace data analytics

Help your way

Our expert support team is here to help with any enquiry. Choose which way you’d like to get in touch.


We’re always eager to speak to our customers, whether an issue needs resolving or you want to know more about getting the best from our products. Please call:

Phone: +44(0)1425 891002

Our telephone lines are open from 09:00 to 17:30 UK time, Monday to Friday, excluding Bank Holidays.

Customers with a Sapphire maintenance contract have access to support 24/7 365 days a year.

Raise a case online

We’ve launched a web form for our partners and customers, enabling you to quickly and easily raise a support case with our services team.

While this is to replace the previous method of emailing us, it’s important to mention that you can still give us a call — we’re always at the end of a phone (01425 891000 option 2) if you have any questions or need help!

Training tutorials and webinars

We have a wide range of training tutorials and webinars available for our customers. Although these don’t all showcase our new look, the information is still correct.

For Tiger Prism training visit and for Tiger 2020 resources go to

Share your ideas

Do you have an idea for our UC analytics software Tiger Prism? Whether it’s a new feature, integration or customer application, we’d love to hear from you. Get in touch on or hit the button below.