of Tiger Prism in 2024
pre-built widgets, and key data fields.
and explore niche alerts for utilisation and errors.
including new ones for queues and hunt groups.
your hardware estate for Cisco and Teams.
add-on, Tiger Lens
How well is it working for you?
Tiger is a team of vendor-agnostic data specialists, who unlock the intelligence needed to successfully run workplaces of the future. So, what does that mean for you?
Using Tiger Prism – one of the industry’s most intuitive and progressive UC analytics solutions – our customers bring all their communication and collaboration data into one user-friendly, integrated platform.
CIOs, function leads and team managers use Tiger Prism to gain insights into the activity of teams, customer experience standards and technology investment – to maximise how they work, collaborate and perform.
Meet Tiger Prism
Whether your current business priorities are compliance or capacity planning, customer service or colleague collaboration, don’t underestimate the role that UC data can play.
Tiger brings all your telecoms and communications data into one feature-rich platform, so you can deliver business-wide impact.
Providing the functionality you need, when you need it, the software is available via an affordable subscription model, which can scale up and down as your UC journey unfolds.
“…When we first started working with Tiger, our priority was relatively basic call logging, to provide us with a robust audit trail. But as our needs have matured, Tiger has grown with us. It’s no longer viewed as a telecoms product – it has cross-departmental value.”
Making the most of your data
Reporting, Scheduling & Dashboards
Our recent Ask the Experts was a deep dive into maximising data potential with Prism Reporting, Batch Reporting, Scheduling, and Dashboards. Don’t miss out on this opportunity to level up your Prism expertise!
Customer stories
Key features
Whatever your company size or sector, everything comes back to the call…
Call Logging
Quickly explore the date, time, and length of employee and customer calls – and more.
Billing & cost allocation
Measure, monitor, reconcile and optimise costs, for business-wide financial savings.
Proactive alerting
Stop running your teams in the dark, with notifications that are always on.
Capacity planning
Understand demand and allocate resource accordingly, for maximum team performance and service excellence.
User adoption
Identify tech usage patterns, uncover training needs, and optimise licence costs.
Workplace analytics
Whether transforming wellbeing or justifying digital transformation, turn data into intelligence that drives company-wide change.
A guide to levelling up your
UC analytics
Download our guide to discover the five stages of the UC analytics journey, what levelling up looks like for your organisation and more.
Latest news & insights
Get in touch
Call us today on +44(0)1425 891000 or complete the form and we’ll be in touch