With the explosion in hybrid working, video meetings have become the norm as businesses strive to maintain client and colleague relationships, while adapting to a new era.
And as a leading video conferencing platform, it’s a technology that will continue to facilitate the ever-evolving way in which everyone works.
And with our Tiger Prism for Zoom Meetings integration, businesses can uncover insight into user engagement and adoption on Zoom – optimising workplace performance and keeping abreast of licensing requirements to ensure that investment is evaluated, monitored and backed-up by data.
With our enhanced analytics for Zoom, businesses can:
- Understand which features are being utilised and by who
- Distinguish peaks and troughs in usage
- Establish which devices are being used to access Zoom functionality
- Access data around video call length and quality
- Pinpoint patterns of internal and external communication
- Identify wellbeing and productivity trends via shifts in engagement levels
- Optimise licenses and save money
And much more!
Explore Tiger Prism’s popular features
Whatever your company size or sector, everything comes back to the call…
Call logging
Quickly explore the date, time, and length of employee and customer calls – and more.
Billing & cost allocation
Measure, monitor, reconcile and optimise costs, for business-wide financial savings.
Proactive alerting
Stop running your teams in the dark, with notifications that are always on.
Capacity planning
Understand demand and allocate resource accordingly, for maximum team performance and service excellence.
User adoption
Identify tech usage patterns, uncover training needs, and optimise licence costs.
Workplace analytics
Whether transforming wellbeing or justifying digital transformation, turn data into intelligence that drives company-wide change.
“Tiger plays a key role in helping us to ensure our tech infrastructure is not only successfully adopted but utilised to its full potential. It allows us to see the impact our tech investments have had – removing any guesswork or assumptions.”
Chris McMorris, Senior Technical Architect, George Watson’s College
“…Tiger Prism has enabled us to improve the employee experience across our entire organisation. By being able to see who is and isn’t adopting the technology, we’ve been able to offer additional support and training – as well as pick up on and address any wellbeing concerns, that can be difficult to be aware of when working remotely.”
Tiger Prism in your enterprise
Discover more about our UC analytics solution Tiger Prism.
Get in touch
Call us today on +44(0)1425 891000 or complete the form and we’ll be in touch