Here’s the event round-up
Here’s some content you may find useful which aligns to the key themes and discussions at this year’s Tiger Connect Online event.
Tiger Connect Online Event 2023 – Services update
Join Richard Burt, Head of Service Management, in this Services update, emphasising the importance of relationship-building at Tiger; boasting an impressive Net Promoter Score and unveiling our game-changing self-service webform, designed to save time, eliminate errors, and deliver faster issue resolution for our customers.
Customer Presentation – Iain Jones, esure
Tiger at esure
Join Iain Jones, Financial Crime Insight Manager, esure as he shares their remarkable journey with Tiger Prism. Discover how the Prism platform transformed their approach to combating financial crime and uncover the surprising advantages they gained along the way. Don’t miss out on this enlightening session!
Customer Presentation – Chris Butler, West Midlands Ambulance Service NHS Trust
Tiger Prism & the Covid Perspective
Chris Butler, Telecommunications Manager, West Midlands Ambulance Service shares how the Trust utilised Tiger Prism during the challenging times of the COVID-19 pandemic. Chris takes you through their journey, highlighting the unique approaches they took to address the increased call demand and the unexpected changes in their operations.
Tiger Connect Online Event 2023 – Making the most of Tiger Prism’s features
Richard Burt, Head of Service Management, highlights the time-saving benefits of Widgets for streamlined report entry and faster data access. He also showcases Tiger’s Centralised Information Storage with label-based search capabilities and customisable UI screens. Additionally, Richard demonstrates the power of Analytics, emphasising Dimension, Measures, Group Filters, and Parenthesis. The versatility of Prism is further illustrated through its ability to detect fraud, monitor trunk capacity, schedule reports, and even assess employee well-being by generating detailed reports on staff complaints, device usage, and equipment faults.
Tiger Connect Online Event 2023 – Tiger Consulting package
Business Development Manager Dan Self and Account Manager Rob Ansell introduce us to the Tiger Consulting package. By offering Data Analytics Consultancy we enable our customers and partners to make informed decisions.
Say hello to Tiger’s Data Analytics Consultancy Services
Whether you’re embarking on a digital transformation of your Unified Communications environment or looking for efficiency within your current estate, let Tiger provide insights to support you, using your existing captured legacy UC data. Our data analysts have extensive experience and knowledge of working with large volumes of data – across a spectrum of industries – and they’re on hand to help key stakeholders feel empowered by the insight they have at their fingertips.
A guide to levelling up you UC analytics
How can you make your organisation’s data work harder – to empower your workforce, drive meaningful change and make a strategic difference? Download our guide to discover the five stages of the UC analytics journey and what levelling up looks like for your organisation.
Discover Log & Respond
Collect, process, retain and access data with our level one solution
This solution enables customers to benefit from long term data storage and accessibility without the functionality and costs of reports and dashboards that our flagship Prism solution provides.