‘Ask the Experts’ Matt Ringsell, Richard Burt – Wednesday, 15th July
Find answers faster with the new Quick Search feature in Tiger Prism
In this webinar, Richard Burt and Matt Ringsell introduced Quick Search, a new feature that helps administrators instantly find users, phone numbers, endpoints and call activity from a single search. They also demonstrated how Quick Search can be used to quickly access usage summaries, call records and exports.
The session also covered Directory Search and Itemised Call Detail Reports, showing how to investigate activity in more detail, manage directory data and export information for reporting and analysis.
Watch now, as we’ll cover:
- Quick Search: Instantly find users, phone numbers, endpoints and call activity.
- Usage summaries, call records and exports from a single search.
- Directory Search: Search, filter and export directory data.
- Itemised Call Detail Reports: Investigate activity and generate detailed reports.



