Discover the top features
of Tiger Prism in 2025
Register for our next webinar
Showcasing this year’s top features of Tiger Prism
Your chance to learn, ask questions, and get the most from Tiger Prism.
Join us for our last Ask the Experts webinar of 2025. We will take you through some of the top features of Tiger Prism, designed to help you and your teams get the most from your platform.
Whether you’re a new user or looking to stay ahead on the latest developments, our experts will guide you thought key features, resources, and what’s coming next in Tiger Prism.
Details for your diary
When: Wednesday, 22nd October
Time: 10.00AM – 11.00AM BST
Location: Live webinar
In this session, we’ll cover:
Make the most of available resources:
- Discover the widget library, making it easier than ever to customise your dashboards.
- Access the growing Ask the Experts YouTube playlist, so you can revisit tips and best practice anytime.
- Find your way around our user manuals for step-by-step guidance.
- Learn how to get help fast when you need it.
Simplify your reporting with batch reporting:
- Send the same report to multiple recipients, such as your leadership team, at the click of a button.
- Take the hassle out of managing reporting across large enterprise environments.
What’s new in Tiger Prism?
- Webex calling – see valuable call data directly from your Webex cloud solution.
- Analytics Pivot – take your reporting further by using columns as Pivot items.
- Call queues and MS Teams reports – quickly view detailed queue activity and enjoy enhanced reporting options.
Looking ahead to 2026
Get a sneak peek at our plans for Prism enhancements in 2026, and how they’ll help you continue to get the most from your communications data.
We’ll leave time for Q&As with our experts, and you can submit them during registration, too.
Can’t attend live?
Register and receive a link to the recording afterwards.
Meet the Experts
Matt Ringsell
Technical Product Lead
With 18 years at Tiger, and a total of 25 years in the industry, Matt is dedicated to helping customers maximise the potential of Tiger’s analytics platform. Drawing on extensive experience and customer insights, he plays a key role in shaping product development, overseeing release acceptance, and managing media distribution for internal and external stakeholders. Matt also represents Service Management at the Technical Advisory Board, contributing to product design and functional requirements.
Committed to exceptional project delivery, he collaborates with the Customer Success Manager and project teams. Passionate about sharing knowledge, Matt supports data analysis, pre-sales activities, and compliance with GDPR and ISO27001 standards. He consistently delivers technical expertise shared at Tiger’s Ask the Experts webinars.
Richard Burt
Head of Service Management
Richard, our Head of Service Management at Tiger, brings over 25 years of IT industry experience across sectors including finance, central government, aviation, gases, and telecommunications. Over the past four years at Tiger, he has applied this expertise to lead his team in consistently delivering exceptional service to Tiger’s customers worldwide.
Passionate about the Tiger product range, Richard enjoys sharing its wide range of applications, including improving sales performance, driving service excellence, and optimising Microsoft licensing with Tiger customers. With his extensive knowledge and practical experience, Richard is part of the team answering customers’ questions and sharing valuable insights during Tiger’s Ask the Experts webinars.
“…I found it to be a very useful session. Thanks for running them!”
“…Thanks again it was a very informative session and will definitely join any future sessions.”
“…Thanks a lot for providing this format, very much appreciated.”
“…Keep up the good work, love the short sessions as always something new to learn.”
“…I felt the hosts were very friendly and made the event interesting and informative.”
Questions? Please get in touch on hello@tiger.io.
Register for the webinar here
To register for the webinar, please complete the form below. Once signed up, you’ll receive an email to confirm your place. The content covered in these webinars are driven solely from your questions. Please use the box below to submit them and if in scope of the session, we’ll make sure it’s answered. We look forward to seeing you on the day.