Discover the true power of
your communication data
Register for our next webinar
Beyond the basics: Discover the true power of your communication data
You’re sitting on a goldmine of data – are you using it to its full potential?
In this Ask the Experts webinar, we will show you how to refine and enrich your Tiger Prism setup to go beyond standard analytics, accessing deeper insights, and streamlining data accessibility. Learn how to configure and customise your data fields, ensuring you extract the most relevant and actionable intelligence for your organisation.
Details for your diary
When: Wednesday, 16th July
Time: 10.00AM – 11.00AM BST
Location: Live webinar
See how you can:
- Set smart alerts – Define custom triggers to track key metrics like call volume, spending thresholds, and unusual usage patterns. Receive automated notifications to prevent budget overruns, detect potential fraud, and ensure efficient resource management.
- Gain greater visibility into your network – Understand your communication infrastructure with enhanced insights into IP addresses, voicemail ranges, and call data. Configure channel groups effectively to ensure seamless operations and cost efficiency.
- Harness directory data – Access historical user activity with detailed directory insights. View, export, and backdate user timelines to identify trends, manage team structures, and ensure compliance with company policies.
- Optimise data output with destination sets – Assign custom labels to calls for more efficient data segment and to identify trends. Use prefixes to accelerate analytics searches and quickly access critical information.
- Customise your data for maximum clarity – Add searchable, configurable fields to your dataset, making key insights more accessible, shareable, and actionable across your organisation.
Make your data work smarter for you:
This is more than an Ask the Experts session. It’s a ‘how to’ session where we’ll show you exactly how to refine your Tiger Prism set up to make your communication data clearer, more insightful, and easier to present upstream. Join us and discover how to turn data into real value.
Your questions matter, be part of the webinar!
As always, we invite you ask questions. Your communication data holds the key to better decisions, sharper insights, and greater efficiency.
Whatever your question, submit them during registration, and we’ll cover them during the webinar.
Can’t attend live?
Register and receive a link to the recording afterwards.
Meet the Experts
Matt Ringsell
Technical Product Lead
With 18 years at Tiger, and a total of 25 years in the industry, Matt is dedicated to helping customers maximise the potential of Tiger’s analytics platform. Drawing on extensive experience and customer insights, he plays a key role in shaping product development, overseeing release acceptance, and managing media distribution for internal and external stakeholders. Matt also represents Service Management at the Technical Advisory Board, contributing to product design and functional requirements.
Committed to exceptional project delivery, he collaborates with the Customer Success Manager and project teams. Passionate about sharing knowledge, Matt supports data analysis, pre-sales activities, and compliance with GDPR and ISO27001 standards. He consistently delivers technical expertise shared at Tiger’s Ask the Experts webinars.
Richard Burt
Head of Service Management
Richard, our Head of Service Management at Tiger, brings over 25 years of IT industry experience across sectors including finance, central government, aviation, gases, and telecommunications. Over the past four years at Tiger, he has applied this expertise to lead his team in consistently delivering exceptional service to Tiger’s customers worldwide.
Passionate about the Tiger product range, Richard enjoys sharing its wide range of applications, including improving sales performance, driving service excellence, and optimising Microsoft licensing with Tiger customers. With his extensive knowledge and practical experience, Richard is part of the team answering customers’ questions and sharing valuable insights during Tiger’s Ask the Experts webinars.
“…Thanks a lot for providing this format, very much appreciated.”
“…Thanks again it was a very informative session and will definitely join any future sessions.”
“…I found it to be a very useful session. Thanks for running them!”
“…Keep up the good work, love the short sessions as always something new to learn.”
“…I felt the hosts were very friendly and made the event interesting and informative.”
Questions? Please get in touch on hello@tiger.io.
Register for the webinar here
To register for the webinar, please complete the form below. Once signed up, you’ll receive an email to confirm your place. The content covered in these webinars are driven solely from your questions. Please use the box below to submit them and if in scope of the session, we’ll make sure it’s answered. We look forward to seeing you on the day.