Discover the true power of
your communication data
Register for our next webinar
Beyond the basics – Part 2: Discover the true power of your communication data
Join our first Ask the Experts in 2026. From data to decisions, we will dive deep into UC&C analytics, quality, and auditing.
Details for your diary
When: Wednesday, 21st January
Time: 10.00AM – 11.00AM BST
Location: Live webinar
In this session, we’ll cover:
Take a look at our agenda:
- Explore the power of analytics with new features
Discover new data pivoting features from our latest release! It’s the perfect chance to get your analytics questions answered and unlock deeper insights. - Media & quality insights for Microsoft Teams
Gain a clearer understanding of the data we capture around media and quality. Spot trends, detect errors, and improve performance across equipment and locations. - Admin audits & logs
Dive into user access auditing for forensic investigations. Learn what users are doing, how they’re doing it, and ensure full transparency. - Health jobs explained
Understand how health jobs keep your Prism system running smoothly. Learn how to interpret health job alerts, investigate common issues, and take action before they impact performance. (Hosted customers – Tiger monitors these for you!)
Can’t attend live?
Register and receive a link to the recording afterwards.
Missed Part 1?
You don’t have to have attended Part 1 to benefit from this webinar. If you’d like to catch up on all our past webinars, find them on our YouTube channel.
Meet the Experts
Matt Ringsell
Technical Product Lead
With 18 years at Tiger, and a total of 25 years in the industry, Matt is dedicated to helping customers maximise the potential of Tiger’s analytics platform. Drawing on extensive experience and customer insights, he plays a key role in shaping product development, overseeing release acceptance, and managing media distribution for internal and external stakeholders. Matt also represents Service Management at the Technical Advisory Board, contributing to product design and functional requirements.
Committed to exceptional project delivery, he collaborates with the Customer Success Manager and project teams. Passionate about sharing knowledge, Matt supports data analysis, pre-sales activities, and compliance with GDPR and ISO27001 standards. He consistently delivers technical expertise shared at Tiger’s Ask the Experts webinars.
Richard Burt
Head of Service Management
Richard, our Head of Service Management at Tiger, brings over 25 years of IT industry experience across sectors including finance, central government, aviation, gases, and telecommunications. Over the past four years at Tiger, he has applied this expertise to lead his team in consistently delivering exceptional service to Tiger’s customers worldwide.
Passionate about the Tiger product range, Richard enjoys sharing its wide range of applications, including improving sales performance, driving service excellence, and optimising Microsoft licensing with Tiger customers. With his extensive knowledge and practical experience, Richard is part of the team answering customers’ questions and sharing valuable insights during Tiger’s Ask the Experts webinars.
“…the Webinars give me insight into areas and capabilities that I was unaware of and how it has improved the service we can offer our stake holders.”
“…I am Telephony Administrator and this webinar was quite useful to understand the various aspects of Tiger Prism reporting.”
“…very informative straight from engineers with the library to support the users.”
“…I found it to be a very useful session. Thanks for running them!”
“…Thanks again it was a very informative session and will definitely join any future sessions.”
“…Thanks a lot for providing this format, very much appreciated.”
“…Keep up the good work, love the short sessions as always something new to learn.”
“…I felt the hosts were very friendly and made the event interesting and informative.”
Questions? Please get in touch on hello@tiger.io.
Register for the webinar here
To register for the webinar, please complete the form below. Once signed up, you’ll receive an email to confirm your place. The content covered in these webinars are driven solely from your questions. Please use the box below to submit them and if in scope of the session, we’ll make sure it’s answered. We look forward to seeing you on the day.