As the workplace continues to evolve, collaboration has diversified — with online meetings, messaging, and file sharing capabilities becoming essential components of the professional world.
Complementing the array of popular communicative options, Cisco continues to provide a trusted solution to businesses.
Ensuring that the software is used to full advantage, our Tiger Prism for Cisco integration can uncover insight into user engagement and adoption – optimising workplace performance and keeping abreast of licensing requirements to ensure that investment is evaluated, monitored and backed-up by data.
“…Tiger Prism has enabled us to improve the employee experience across our entire organisation. By being able to see who is and isn’t adopting the technology, we’ve been able to offer additional support and training – as well as pick up on and address any wellbeing concerns, that can be difficult to be aware of when working remotely.”
Chris McMorris, Senior Technical Architect, George Watson’s College
George Watson’s case study
Gaining tech visibility to streamline operations and optimise IT budgets
With our enhanced analytics, businesses can:
Understand which features are being utilised and by who
Distinguish peaks and troughs in usage
Establish which devices are being used to access functionality
Access data around call length and quality
Pinpoint patterns of internal and external communication
Identify wellbeing and productivity trends via shifts in engagement levels
Optimise licenses and save money
And much more!
Explore Tiger Prism’s popular features
Whatever your company size or sector, everything comes back to the call…
Call logging
Quickly explore the date, time, and length of employee and customer calls – and more.
Billing & cost allocation
Measure, monitor, reconcile and optimise costs, for business-wide financial savings.
Proactive alerting
Stop running your teams in the dark, with notifications that are always on.
Capacity planning
Understand demand and allocate resource accordingly, for maximum team performance and service excellence.
User adoption
Identify tech usage patterns, uncover training needs, and optimise licence costs.
Workplace analytics
Whether transforming wellbeing or justifying digital transformation, turn data into intelligence that drives company-wide change.
Tiger Prism in your enterprise
Download our product sheet to discover more about our Tiger Prism for Cisco module.
Get in touch
Call us today on +44(0)1425 891000 or complete the form and we’ll be in touch