It’s time to shine a light on your data and stop operating your organisation in the dark
Companies across the country have invested heavily in their tech infrastructure over the last 18 months, and as a result, are sitting on mountains of untapped data. Insight that could help leaders to make informed decisions that streamline operations, maximise ROI, and enhance customer experience.
That’s why this September we hosted a three-part webinar series delivering a trio of thought-provoking discussions around some of the industry’s hottest topics and tips covering how you can make the most of your data software.
Has Microsoft Teams presented an analytics gap?
Running at 10am on Thursday 23rd September
At a time when savvy solutions like Microsoft Teams are at everyone’s fingertips, how can companies start to get real meaning from their data, so they can empower their workforces, make vast improvements to staff training and wellbeing, and improve business performance overall?
In this panel discussion we uncover this and more. We welcomed panellists Mark Mountford, Head of Business Solutions at Bird & Bird, Marc Bertasius, Microsoft Practice Lead at Cinos, Scriba PR MD Katie Mallinson, and Tiger CEO Jon Pickering, to share their views on the rise of Microsoft Teams to support remote and hybrid working, alongside the data challenges it’s presenting for organisations and how they can be solved.
Panellists
Marc Bertasius
Microsoft Practice Lead, Cinos
Marc is Microsoft practice lead for audio, visual, and unified communications platform Cinos and is responsible for leading the strategy, pre-sales, design and implementation input and partner alliance management, to name a few. An experienced and articulate leader in the IT space for nearly two decades, Marc is technically astute in Microsoft 365 and Office 365 as well as hybrid solutions and Teams.
Katie Mallinson
MD, Scriba PR
As managing director for Scriba PR, a global B2B communications agency that specialises in making sense of intricate businesses with complex messages. Focusing on the written word, Katie and her team get under the skin of organisations – from cloud and data technology firms to market-leading waste and recycling brands – to tell their stories via media relations, award entries, website and marketing content, social media copy and more.
Mark Mountford
Head of Business Solutions, Bird & Bird
As head of business solutions for international leading law firm Bird & Bird LLP, Mark delivers central IT services to the organisation’s range of global sites. Part of a multi-disciplined team, he and his colleagues specialise in IT PMO, application development and support, data administration and digital online management. Mark also engages with the commercial business and business services departments to understand external client needs – in particular, tech-led transformation programmes.
Jon Pickering
CEO, Tiger
Having spent 11 years as co-founder/CEO of leading IT infrastructure services company Block Solutions, Jon was also a non-executive director for a disruptive cloud business and a trusted industry advisor. Joining workplace data analytics organisation Tiger as CEO in February 2020, Jon is focused on accelerating the long-term growth plans and developing products and capabilities to provide market-leading analytics solutions for sectors including healthcare, insurance, and education.
Why data analytics is everyone’s business.
Running at 10am on Thursday 30th September
For businesses, data is everywhere. And when contextualised and made accessible to everyone within an organisation, it can empower entire workforces to make decisions that optimise processes, technologies, and resources – enabling effective planning for the future.
So, whose job is data? How do different organisations use the same insight? And what are the benefits when this intelligence is placed in everyone’s hands?
Tiger’s Caroline Lewis and Louise Bennett were joined by Mark Lambert, Telecoms Engineer from Lookers to discuss the role data plays across an entire organisation and uncover this year’s data analytics trends throughout 2022 and into the future.
Panellists
Louise Bennett
Marketing Manager, Tiger
With more than 10 years’ experience in marketing for B2B tech and software businesses, Louise was appointed as Tiger’s marketing manager in late 2020. Working alongside the senior leadership team – to achieve the workplace data analytics company’s ambitious growth targets – Louise’s specialist storytelling and drive to create strong content and engaging digital comms campaigns help both the organisation’s ability to connect with its target audience and deliver pipeline growth for sales.
Mark Lambert
Telecoms Engineer, Lookers
A self-motivated and forward-thinking network engineering professional, Mark is telecoms engineer for UK-leading motor retail and aftersales service group, Lookers. As well as possessing the ability to proficiently analyse customers’ requirements – and turning them into agile, technical solutions – Mark is Cisco-certified and highly skilled in configuring and fault-finding with expertise in switches, routers and voice gateways, to name a few.
Caroline Lewis
Sales Director, Tiger
An experienced sales director within the telecommunications space, Caroline’s skills in pre-sales, business development and intuitive technology, are invaluable when helping to transform key business streams for workplace data analytics firm Tiger. First joining in 1999, she’s played a pivotal role in Tiger’s journey from solely being an on-premise provider to becoming a flexible SaaS solutions organisation offering an exceptional suite of Unified Communications and Collaboration features.
The impact of Tiger Prism in 2021 and beyond.
Our COO Ben Nicklen and Marketing Manager Louise Bennett look back over the last 12 months, taking a deeper dive into our latest product releases and changes across our business – and more importantly, share what this means for customers and partners.
They’ll also share what’s on the horizon for Tiger in 2022.
Panellists
Ben Nicklen
COO, Tiger
With over two decades’ worth of technology and telephony expertise under his belt – having joined workplace data analytics firm Tiger in 1998 – Ben’s organisational excellence means he’s a crucial member of the senior leadership team, as chief operating officer. With a focus on company growth, Ben is both driven by product transformation and people development to ensure all company leaders are provided with vital insight that helps them to make better business-critical decisions.
Louise Bennett
Marketing Manager, Tiger
With more than 10 years’ experience in marketing for B2B tech and software businesses, Louise was appointed as Tiger’s marketing manager in late 2020. Working alongside the senior leadership team – to achieve the workplace data analytics company’s ambitious growth targets – Louise’s specialist storytelling and drive to create strong content and engaging digital comms campaigns help both the organisation’s ability to connect with its target audience and deliver pipeline growth for sales.