In an ever-evolving professional landscape, collaborative solutions have become paramount for businesses as they move forward into an era characterised by flexible and hybrid working patterns.
Among the suite of collaborative solutions, RingCentral continues to prove a popular option for those who seek a means to remain connected, from any location.
Discover the ‘how, what, when and where’ of your RingCentral solution with intuitive dashboards, analysis and metrics from Tiger Prism.
We’ll help you uncover insights into user engagement and adoption – empowering you to optimise workplace performance and keep abreast of licensing requirements to ensure that investment is evaluated, monitored and backed-up by data.
“…Tiger Prism has helped transform the way we measure fraudulent activity. It’s so easy to use and the proactive alerts have been invaluable. We want to keep utilising Tiger’s tools to load more phone numbers, keep triggering vital results and, ultimately, future-proof our business.”
Andy Pickard, Intelligence Team Leader, Financial Crime Insight, esure Group
With our enhanced analytics for RingCentral, businesses can:
Understand which features are being utilised and by who
Distinguish peaks and troughs in usage
Establish which devices are being used to access RingCentral functionality
Access data around call length and quality
Pinpoint patterns of internal and external communication
Identify wellbeing and productivity trends via shifts in engagement levels
Optimise licenses and save money
And much more!
Explore Tiger Prism’s popular features
Whatever your company size or sector, everything comes back to the call…
Call logging
Quickly explore the date, time, and length of employee and customer calls – and more.
Billing & cost allocation
Measure, monitor, reconcile and optimise costs, for business-wide financial savings.
Proactive alerting
Stop running your teams in the dark, with notifications that are always on.
Capacity planning
Understand demand and allocate resource accordingly, for maximum team performance and service excellence.
User adoption
Identify tech usage patterns, uncover training needs, and optimise licence costs.
Workplace analytics
Whether transforming wellbeing or justifying digital transformation, turn data into intelligence that drives company-wide change.
Tiger Prism in your enterprise
Discover more about our UC analytics solution Tiger Prism.
Get in touch
Call us today on +44(0)1425 891000 or complete the form and we’ll be in touch