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highlights and content

Here is some content that aligns with the key themes and discussions from the Tiger Connect ‘Ask the Experts’ webinar. Explore these resources to deepen your insights and knowledge.

Your questions matter, be part of the session! Do you have any ideas for future ‘Ask the Experts’ sessions? Let us know at hello@tiger.io

Upcoming events

Register for our next webinar – Wednesday, 22nd January, 2025

Transform your Teams data into insights with Tiger Prism

Join us for our first ‘Ask the Experts’ webinar of 2025 on Wednesday, 22nd January at 10:00 AM GMT.
Discover the key differences between traditional call detail records and Microsoft Teams data, and unlock the full potential of your data with Tiger Prism.

Catch up now

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On demand – 27th November

Top features of Tiger Prism in 2024 

Our final webinar of 2024 highlighted several top features of Tiger Prism that have enabled customers to maximise insights from their call data including; repeatable analytics queries, creating alerts for automatic notification, graphical dashboards for queues and hunt groups, and providing insights into device usage for Cisco and Teams.

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On demand – 18th September

Making the most of your data – User Configuration

Our recent Ask the Experts was focused on Tiger Prism User Configuration. Discover how to grant access to specific areas of Prism and the directory based on users’ roles, ensuring that the right people have the right access to utilise insights effectively.

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On demand – 17th April

Making the most of your data – Reporting, Scheduling and Dashboards: ‘Ask the Experts’

Our recent Ask the Experts was a deep dive into maximising data potential with Prism Reporting, Batch Reporting, Scheduling, and Dashboards.

Don’t miss out on this opportunity to level up your Prism expertise!

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On demand – 1st November 23

Discover the power of Prism Analytics: ‘Ask the Experts’

In our first “Ask the Experts” session featuring Matt Ringsell and Richard Burt, we’re diving deep into the world of analytics and insights for Microsoft Teams. This insightful session covers a wide range of analytics-related topics.

Don’t miss out on this opportunity to gain valuable insights and expert guidance. Catch up now and take your analytics game to the next level!

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On demand – 6th July 23

Making the most of Tiger Prism’s features: ‘Ask the Experts’

In this session, we delve into the latest features of Prism, presented by Richard Burt, Head of Service Management.

Richard showcases the power of Analytics and the time-saving benefits of Widgets for streamlined report entry and faster data access. The versatility of Tiger Prism is further illustrated through its ability to detect fraud, monitor trunk capacity, schedule reports, and even assess employee well-being by generating detailed reports on staff complaints, device usage, and equipment faults.

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