Customer stories

Call logging helps council to streamline operations, fuel digital transformation, and improve citizen experience
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Reducing missed calls to boost revenue and enhance student experience during clearing.
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Gaining tech visibility to streamline operations and optimise IT budgets
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Triggering alerts to help investigators capture bogus callers.
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Capacity and service analysis on a large-scale UC upgrade supporting NHS customer services.
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Developing a fraud alert system for a leading UK insurer
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Centralising data and decision-making for a multisite international aerospace business
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Developing a missed call notification system to increase sales at a global manufacturer
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Monitoring the progress of smarter ways of working within a government executive agency
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Supporting the design and operations of a global UC network with pre- and post-upgrade reporting data
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