See how employees use communication platforms, identify engagement gaps and maximise the value of your UC investment. user adoption improve Understand and

Turn adoption data into meaningful action

Successful UC transformation depends on more than deployment.

Tiger Prism helps you understand how employees are using collaboration and calling tools, where adoption is thriving, and where additional support may be needed.

Track platform usage, monitor engagement trends and identify underutilised technologies across your organisation.

Use that insight to measure the impact of change programmes, training initiatives and technology investments, and see where further action may be needed.

See how usage changes across your organisation

Go beyond overall adoption figures to understand what people are using and how those patterns change over time.

Prism brings usage data for different device types together, helping you compare activity, duration and device use across multiple reporting periods.

See which technologies are being used, identify changes in behaviour and use historical comparisons to inform licensing, device strategy and adoption initiatives.

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Compare adoption over time

View multiple reporting periods side by side to see how usage changes from one period to the next.

Understand device usage

Compare activity across device types and see differences in total count, duration and device use.

Spot changes in adoption

Use the visual trends to identify where usage is increasing, decreasing or changing across the periods you're reviewing.

Support future licensing decisions

Use historical usage patterns to inform future licensing and device requirements based on how technology is actually being used.

Understand how your communication platforms are being used

Gain visibility into how employees interact with Microsoft Teams, Cisco Webex, Zoom and telephony services across your organisation.

How many users actively use the platform?


Which departments show the highest adoption?


Are users adopting calling, meetings and collaboration features?

Which services are underutilised?


How has adoption changed over time?


Where should training and user enablement be focused?

Measure adoption across your organisation

Understand platform engagement from every angle

Track user activity, feature usage and engagement trends to gain a complete view of adoption across teams, departments and locations.

Understand how communication habits change over time, identify which features are being used most effectively and uncover opportunities to drive greater engagement across the business.

Compare adoption levels between departments, monitor the impact of training and transformation initiatives, and ensure communication platforms are delivering the value your organisation expects.

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…Tiger Prism has enabled us to improve the employee experience across our entire organisation. By being able to see who is and isn’t adopting the technology, we’ve been able to offer additional support and training – as well as pick up on and address any wellbeing concerns, that can be difficult to be aware of when working remotely.”

Senior Technical Architect
Higher Education

Explore adoption data in detail

Drill into user activity, engagement trends and platform usage with flexible reporting tools designed to support technology adoption programmes.

Filter

Focus on the users, departments, locations or platforms that matter most.

Filter and select by:

Department Location Platform User Group Date Range Business Unit

Analyse

Understand adoption patterns, engagement levels and utilisation trends.

Analyse areas such as:

Active users Calling usage Meetings Collaboration Growth Engagement

Export & Share

Distribute insights to stakeholders and track progress over time.

Options include:

CSV export Excel export Scheduled reports Dashboards Stakeholder reporting Auditing

Answer your most important adoption questions

Get the full picture behind engagement and platform usage

Which teams have the highest adoption rates?
Measure adoption levels across departments and identify engagement leaders.
Where are users not engaging with the platform?
Highlight areas where usage is lower and additional support may be needed.
Which collaboration features are being used most?
Understand how users engage with calling, meetings and collaboration tools.
How has adoption changed since rollout?
Track adoption trends and measure the impact of transformation initiatives.
Which departments may benefit from additional training?
Identify opportunities to improve engagement through targeted enablement.
Are we realising value from our UC investment?
Measure utilisation and ensure services are being fully adopted across the organisation.

Understand and improve user adoption

Gain the insights needed to increase engagement, support users and maximise the value of your UC investment.

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