Microsoft Teams widgets – Sessions that go to voicemail

Definition

This widget provides a summary of the number of calls directed to voicemail for a specific URI, along with the organisation path the URI is associated with, sorted in descending order by the number of voicemail sessions.

Output list

  • Year Number
  • Month Name
  • Callee Endpoint Name
  • Callee Organisation Path
  • Count of the Sessions

Sample output

Widget text

{"ViewGuid":"68d758c3-b42e-48b4-a494-93cfe42574e8","Definition":{"ColumnAggregates":[{"ColumnId":"YearNo","IsNew":true,"Type":-2,"Alias":"YearNo_c25b5a2f3ed08f6b","Label":"Year Number"},{"ColumnId":"MonthName","IsNew":true,"Type":-2,"Alias":"MonthName_07bd8efd9c5a3c50","Label":"Month Name"},{"Alias":"calleeEndpoint_EndPointName_c7830aaedd452da1","Label":"Callee Endpoint Name","ColumnId":"calleeEndpoint_EndPointName","AggregateType":"Value","IsAggregate":false,"Type":-2},{"ColumnId":"CalleeOrganizationPath","IsNew":true,"Type":-2,"Alias":"CalleeOrganizationPath_6995b2fda7c84dbf","Label":"Callee Organisation Path"},{"ColumnId":"SessionCount","IsNew":true,"Type":-1,"AggregateType":"Count","Alias":"SessionCount_5ed7d0b60e13d72e","Label":"Count(Session Count)"}],"PreFilters":[{"IsAggregate":false,"ColumnId":"calleeSessionNode_IsVoicemailFlag","FilterColumnAlias":null,"Alias":"calleeSessionNode_IsVoicemailFlag_90562b810a098c1a","Type":6,"Value":true,"AggregateType":"Value","Label":"Is Voicemail"}],"PreGroupFilters":[{"ColumnId":"SessionCount","FilterColumnAlias":null,"IsNew":true,"AggregateType":"Sum","Operator":"IsGreaterThan","Value":0,"Type":2,"Alias":"SessionCount_53666c702dded435","Label":"Sum(Session Count)"}],"Parameters":{"SelectedTreeId":"1","DateSelectionMethod":"UseQuickDates","QuickDate":{"Type":"8","FromLocal":"01/07/2024 00:00:00","ToLocal":"31/07/2024 23:59:59"}},"GridSettings":"{\"columns\":[{\"index\":0,\"field\":\"YearNo_c25b5a2f3ed08f6b\",\"width\":116.0117,\"hidden\":false},{\"index\":1,\"field\":\"MonthName_07bd8efd9c5a3c50\",\"width\":110.0156,\"hidden\":false},{\"index\":2,\"field\":\"calleeEndpoint_EndPointName_c7830aaedd452da1\",\"width\":170.016,\"hidden\":false},{\"index\":3,\"field\":\"CalleeOrganizationPath_6995b2fda7c84dbf\",\"width\":352.008,\"hidden\":false},{\"index\":4,\"field\":\"SessionCount_5ed7d0b60e13d72e\",\"width\":995.816,\"hidden\":false}],\"sortField\":\"SessionCount_5ed7d0b60e13d72e\",\"sortDir\":\"desc\",\"pageSize\":50}"},"DefinitionVersion":1}

Modifications

You can adjust the group filters to set a minimum session count before a user appears. For example, you can specify, “I only want to see URIs that had more than 5 sessions where the caller ended up in voicemail.”

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