Microsoft Teams widgets – Main-Audio Streams with Classification of Poor
Definition
This widget will allow you to monitor streams where the audio quality has been marked as Poor by Microsoft. The results will show you the Display Name of the internal person and how many calls they have had with the Poor quality. It will also show some other information about the call, i.e. Average Packet Loss, average Jitter etc.
This is just a summary and would need further investigations if the Call Count was considered high.
Output list
- Display Name
- Average Session Duration
- Call Session Count
- Network IP Address
- Average Packet Loss Rate
- Average Jitter Milliseconds
- Average Bandwidth Estimate
- Network Connection Type
- Average Max Jitter
- Average Ratio of Concealed Samples
- Media Audio Quality Issue Count
Sample output

Widget definition
{"ViewGuid":"65de8464-ff48-4a1e-909d-7a8469950cf3","Definition":{"ColumnAggregates":[{"Alias":"MicrosoftUserDisplayName_af3d15e281dfdfa6","Label":"Display Name","ColumnId":"MicrosoftUserDisplayName","AggregateType":"Value","IsAggregate":false,"Type":-2},{"Alias":"session_DurationMilliseconds_95ec391de17bb639","Label":"Average(Session Duration)","ColumnId":"session_DurationMilliseconds","AggregateType":"Average","IsAggregate":true,"Type":-1},{"Alias":"CallSessionCount_5dad36b802b31805","Label":"Count(Call Session Count)","ColumnId":"CallSessionCount","AggregateType":"Count","IsAggregate":true,"Type":-1},{"Alias":"mediaNetwork_IPaddress_d471de0db5aac9ed","Label":"Network IP Address","ColumnId":"mediaNetwork_IPaddress","AggregateType":"Value","IsAggregate":false,"Type":-2},{"Alias":"sms_AveragePacketLossRate_103032d99f886bda","Label":"Average(Average Packet Loss Rate)","ColumnId":"sms_AveragePacketLossRate","AggregateType":"Average","IsAggregate":true,"Type":-1},{"Alias":"sms_AverageJitterMilliseconds_42fbb30d62d25d67","Label":"Average(Average Jitter Milliseconds)","ColumnId":"sms_AverageJitterMilliseconds","AggregateType":"Average","IsAggregate":true,"Type":-1},{"Alias":"sms_AverageBandwidthEstimate_d4b91dfe3c36316c","Label":"Average(Average Bandwidth Estimate)","ColumnId":"sms_AverageBandwidthEstimate","AggregateType":"Average","IsAggregate":true,"Type":-1},{"Alias":"mediaNetwork_ConnectionTypeName_d176334bc5f81051","Label":"Network Connection Type","ColumnId":"mediaNetwork_ConnectionTypeName","AggregateType":"Value","IsAggregate":false,"Type":-2},{"Alias":"sms_MaxJitterMilliseconds_4aaf162702ac6642","Label":"Average(Max Jitter )","ColumnId":"sms_MaxJitterMilliseconds","AggregateType":"Average","IsAggregate":true,"Type":-1},{"Alias":"sms_AverageRatioOfConcealedSamples_51c123bf75e4c860","Label":"Average(Average Ratio Of Concealed Samples)","ColumnId":"sms_AverageRatioOfConcealedSamples","AggregateType":"Average","IsAggregate":true,"Type":-1},{"Alias":"audioQuality_AudioQualityCount_8355a4ca13963d1c","Label":"Maximum(Media Audio Quality Issue Count)","ColumnId":"audioQuality_AudioQualityCount","AggregateType":"Maximum","IsAggregate":true,"Type":-1}],"PreFilters":[{"Symbol":"("},{"IsAggregate":false,"ColumnId":"AudioType_ClassificationName","FilterColumnAlias":null,"Alias":"AudioType_ClassificationName_66bafc14c74445b1","Operator":"Contains","Value":"Poor","Type":0,"AggregateType":"Value","Label":"Audio Classification Name"},{"Symbol":"&"},{"Values":["1"],"IsAggregate":false,"AggregateType":"Value","ColumnId":"media_MediaName","FilterColumnAlias":"media_MediaId","Alias":"mediaId_11786a3e90bfaf1a","IncludeAll":false,"Type":3,"Names":["main-audio"],"Label":"Media Name"},{"Symbol":")"},{"Symbol":"&"},{"IsAggregate":false,"ColumnId":"MicrosoftUserDisplayName","FilterColumnAlias":null,"Alias":"MicrosoftUserDisplayName_24253b895b7d00d8","Operator":"DoesNotContain","Value":"+","Type":0,"AggregateType":"Value","Label":"Display Name"}],"PreGroupFilters":[],"Parameters":{"SelectedTreeId":"1","DateSelectionMethod":"UseQuickDates","QuickDate":{"Type":"8","FromLocal":"01/03/2025 00:00:00","ToLocal":"31/03/2025 23:59:59"}},"GridSettings":"{\"columns\":[{\"index\":0,\"field\":\"MicrosoftUserDisplayName_af3d15e281dfdfa6\",\"width\":122,\"hidden\":false},{\"index\":1,\"field\":\"session_DurationMilliseconds_95ec391de17bb639\",\"width\":200,\"hidden\":false},{\"index\":2,\"field\":\"CallSessionCount_5dad36b802b31805\",\"width\":200,\"hidden\":false},{\"index\":3,\"field\":\"mediaNetwork_IPaddress_d471de0db5aac9ed\",\"width\":158,\"hidden\":false},{\"index\":4,\"field\":\"sms_AveragePacketLossRate_103032d99f886bda\",\"width\":248,\"hidden\":false},{\"index\":5,\"field\":\"sms_AverageJitterMilliseconds_42fbb30d62d25d67\",\"width\":266,\"hidden\":false},{\"index\":6,\"field\":\"sms_AverageBandwidthEstimate_d4b91dfe3c36316c\",\"width\":260,\"hidden\":false},{\"index\":7,\"field\":\"mediaNetwork_ConnectionTypeName_d176334bc5f81051\",\"width\":188,\"hidden\":false},{\"index\":8,\"field\":\"sms_MaxJitterMilliseconds_4aaf162702ac6642\",\"width\":170,\"hidden\":false},{\"index\":9,\"field\":\"sms_AverageRatioOfConcealedSamples_51c123bf75e4c860\",\"width\":308,\"hidden\":false},{\"index\":10,\"field\":\"audioQuality_AudioQualityCount_8355a4ca13963d1c\",\"width\":290,\"hidden\":false}],\"sortField\":null,\"sortDir\":null,\"pageSize\":50}"},"DefinitionVersion":1}