Microsoft Teams widgets – SIP Termination Cause Total

Definition

SIP Termination Cause refers to a code that indicates why a Session Initiation Protocol (SIP) call was ended. These codes are essential for diagnosing issues within VoIP (Voice over Internet Protocol) communications. For instance, a ‘487’ code signifies that the request was terminated, possibly due to the called party being unreachable or refusing the call. This could be caused by network congestion, codec mismatches, or insufficient resources. Understanding these codes is crucial for maintaining a reliable SIP network and ensuring efficient troubleshooting. Additionally, Microsoft uses a numeric system to denote various termination causes, such as ‘0’ for no error or ‘1’ for an unallocated number, which means the called number does not exist within the system. These codes can be analysed to improve communication systems. This widget lists all codes that have been generated on a given day and you can use the codes to then lookup an individual call.

Sample output

Prism analytics widget screenshot

Widget definition

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