The team at Tiger are delighted to announce the next chapter in their journey: a successful management buy-out with some of the firm’s longest-standing employees. The team have completed a self-funded internal management buyout, which acts as a natural succession plan and partial exit for owner Stephen McCallum. Partners are Ben Nicklen, who is being promoted from COO to CEO as part of the transition, Caroline Lewis (Sales Director), and Phillip Smith (Software Director). McCallum will remain partner and Chairman. CEO Ben Nicklen says: “We looked at what makes us strong and stable as a business: the people and the

Tiger and Oak Innovation join forces The Tiger team is thrilled to announce that we have joined forces with Oak Innovation to expand our service offering. Oak Innovation is renowned for its forward-thinking call recording software, ClarifyGo. We’ll be acting as a reseller in addition to our products. In tandem, Oak Innovation will sell its customers our data analytics product, Tiger Prism. The synergies between both are far-reaching. Our customers will now not only be able to make decisions with their data, but meet their compliance obligations with call recording. The history behind Tiger and Oak Innovation As two unified

Tiger targets Microsoft Teams call and meeting quality issues for customers with latest upgrade Workplace data analytics organisation Tiger has rolled out its latest version of Prism software in response to customers who are concerned their Microsoft Teams call and meeting quality has deteriorated since working from home. Following the mass adoption of unified communications and collaboration tools throughout the pandemic, several organisations – with hybrid and home-workers – continue to experience issues with video and audio calls because of varying broadband speeds and bandwidth capabilities. Tiger’s latest Prism feature upgrade means business leaders can now identify patterns in their

Tiger introduces Microsoft Teams software to help data-less leaders enhance employee engagement Module accesses data on call interactions and channel usage Enables organisations to maximise Microsoft licence subscriptions Capable of immediately retrieving data from Tiger’s analytics engine Workplace data analytics firm Tiger has released a Microsoft Teams module to help businesses optimise licences and stop leaders from “operating in the dark” because they don’t have access to key staff productivity data. Responding to the mass adoption of unified communications and collaboration tools – which have supported millions of employees working remotely or via a hybrid approach – throughout the pandemic,